Reconstruction Project Manager

Servpro Industries, Inc.; Allentown, Northern (Lehigh County, KY); Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Vision insurance

401(k) matching

Bonus based on performance

Company car

Competitive salary

Dental insurance

Job summary

Servpro Team Davis in Allentown, PA is seeking a Construction Project Manager to supervise restoration projects, coordinate crews, and ensure high-quality results that restore properties after fire or water damage.

You will manage estimates, schedules, permits, subcontractors, and customer communications, delivering on-time, on-budget performance in a fast-paced environment. A strong customer-service orientation and hands-on leadership are essential.

Qualifications

• Strong customer service mindset and communication abilities.
• Ability to perform accurate calculations and basic mathematics.
• Experience with restoration or construction is a plus.

Responsibilities

• Be responsible for customer service and management of the customer experience.
• Compile and resolve punch list items.
• Perform final walk-through with customer.
• Secure a signed Certificate of Completion and Certificate of Satisfaction from customer.
• Manage all warranty activities.
• Evaluate and sell projects.
• Educate customers on construction process.
• Identify and document project scope of work.
• Create and Review estimates.
• Obtain customer and client agreement on scope and estimate.
• Review budgets.
• Ensure proper permits are acquired.
• Create project schedule and timeline.
• Identify and qualify subcontractors and resource providers.
• Negotiate terms and set expectations.
• Work with Job Supervisors to plan, organize, and manage crews/subcontractors.
• Work with Job Supervisors to schedule all subcontractors and material suppliers.
• Ensure all work performed complies with the plans, specifications, local codes, and requirements of the scope of work.
• Be familiar with and able to execute all roles and responsibilities of the Construction Coordinator and Construction Supervisors.

Skills

Customer service excellence

Communication skills

Math skills

Education

High school diploma/GED

Tools

Xactimate

Symbility Software

Job description

Benefits:

• Health insurance
• Paid time off
• Training & development
• Vision insurance
• 401(k) matching
• Bonus based on performance
• Company car
• Competitive salary
• Dental insurance

Do you love helping people through difficult situations?

Don’t miss your chance to join Servpro Team Davis as a Construction Project Manager. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened!”

Servpro Team Davis is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!

Key Responsibilities

• Be responsible for customer service and management of the customer experience
• Compile and resolve punch list items
• Perform final walk-through with customer
• Secure a signed Certificate of Completion and Certificate of Satisfaction from customer
• Manage all warranty activities
• Evaluate and sell projects
• Educate customers on construction process
• Identify and document project scope of work
• Create and Review estimates
• Obtain customer and client agreement on scope and estimate
• Review budgets
• Ensure proper permits are acquired
• Create project schedule and timeline
• Identify and qualify subcontractors and resource providers
• Negotiate terms and set expectations
• Work with Job Supervisors to plan, organize, and manage crews/subcontractors
• Work with Job Supervisors to schedule all subcontractors and material suppliers
• Ensure all work performed complies with the plans, specifications, local codes, and requirements of the scope of work
• Be familiar with and able to execute all roles and responsibilities of the Construction Coordinator and Construction Supervisors

Position Requirements

• High school diploma/GED
• Proficient in the use of Xactimate and Symbility Software
• Superb customer service track record
• Effective written and oral communication
• Intermediate math skills
• Experience in restoration and/or construction preferred

Skills/Physical Demands/Competencies

• Walking and/or standing throughout the day
• Frequent driving and sitting
• Occasionally climbing ladders
• Occasionally exposed to extreme conditions such as heat
• The noise level at individual jobsites can be loud