Construction Defect Claims Supervisor

Network Adjusters, Inc.; Village of Farmingdale (NY); On-site; USD 110,000 - 140,000; Full time

Job summary

An established industry player is seeking an experienced Claims Supervisor to lead a dynamic team in handling Construction Defect and General Liability claims. This role is pivotal in ensuring compliance and service excellence within a fast-paced environment. You will be responsible for mentoring and developing your team while overseeing the entire claims process. With a commitment to professional growth, this position offers numerous development opportunities for those looking to advance their careers. Join a vibrant workforce where your contributions will make a significant impact on the organization.

Benefits

401(k) with company match

Paid time off

Comprehensive health plans

Company paid life insurance

Company paid long term disability

Family leave

Employee Assistance Program

Qualifications

• 3+ years as a Supervisor/Manager in insurance claims.
• 5+ years handling Construction Defect/ General Liability claims.

Responsibilities

• Manage and train a team of claims adjusters for high-quality assessments.
• Oversee claims process ensuring compliance with regulations.

Skills

Leadership Skills

Claims Handling

Analytical Skills

Communication Skills

Problem-Solving

Education

Bachelor's Degree in a Relevant Field

Tools

MS Office Suite

Job description

6 days ago Be among the first 25 applicants

Direct message the job poster from Network Adjusters, Inc.

Admin Supervisor & Talent Acquisition at Network Adjusters, Inc.

Network Adjusters is seeking an experienced Construction Defect/ General Liability Claims Supervisor to join our third-party administrative insurance handling team. As a Claims Supervisor, you will play a critical role in our claims department, overseeing the entire claims process in a fast-paced environment to ensure all compliance and service guidelines are met. This position offers an opportunity to hire, onboard, train & grow your claim staff in an expanding company. This role provides a chance to continuously develop talented claims handlers to further their knowledge and your career as a supervisor. You will oversee a team of Adjusters who specialize in handling Construction Defect coverages, ensuring each member of your team is properly investigating, documenting, and resolving their assigned claims. You will offer guidance and support to staff on claims-related technical matters and oversee adherence to department protocols and expectations when dealing with first-party and third-party claims. You will strive to exceed customer service benchmarks, take charge of continued education, and nurture the growth of your team, actively contributing to their career advancement.

Become a part of our dynamic, energetic workforce in which you can make a difference. We are committed to encouraging your professional growth through a variety of development opportunities.

***Please be advised this position is an in-office role located in Farmingdale, NY. No remote opportunities are available at this time.***

QUALIFICATIONS:

• Minimum of three years’ experience as a Supervisor/Manager (preferably in insurance claims).
• Minimum of 5 years’ experience handling Construction Defect/ General Liability claims.
• Strong leadership skills, with ability to motivate and develop a team.
• Superior working knowledge of case law, statutes, and procedures impacting the handling and value of claims.
• Ability to prioritize workload and handle multiple tasks.
• Analytical and problem-solving abilities, with a keen attention to detail.
• Desire to work in a fast-paced environment.
• Excellent evaluation and strategic skills required.
• Proficient in MS Office Suite and other business-related software.
• Polished and professional written and verbal communication skills.
• Bachelor's degree in a relevant field or equivalent work experience.

RESPONSIBILITIES:

• Supervise a Team: Manage a team of claims adjusters, providing guidance, training, and support to ensure high-quality claim assessments and exceptional customer service.
• Coverage Analysis: Examine claim forms, policies, and other records to determine insurance coverage.
• Claims Processing: Oversee the entire claims process, including the evaluation of damages, determination of loss, settlement negotiations and resolution, while ensuring all compliance regulations are adhered to.
• Quality Assurance: Implement and monitor quality control measures (Best Practices) to ensure accurate and consistent claims handling in compliance with company guidelines and industry standards.
• Customer Service: Collaborate with carriers, attorneys, claimants, and internal policyholders to address inquiries, resolve disputes, and ensure a positive claims experience.
• Performance Metrics: Track and analyze key performance metrics to identify areas for improvement, set performance targets, and implement strategies to meet or exceed goals.
• Reporting: Generate and present regular reports to senior management and clients, highlighting department performance, trends, and areas for improvement.
• Compliance: Stay current with industry regulations and best claims practices to ensure that claims processes are compliant with all legal requirements.

BENEFITS:

· 401(k) with company match / Retirement planning

· Paid time off / Company paid holidays

· Comprehensive health plans including dental and vision coverage

· Company paid life insurance

· Company paid long term disability

· Opportunity to buy into short term disability

· Family leave

· Employee Assistance Program

About Network Adjusters, Inc.

Founded in 1958, Network Adjusters has built a reputation as a leading provider of insurance claims administration and independent adjusting services. Serving the insurance industry for almost seven decades, Network Adjusters, Inc. brings together the best elements of third-party claims administration and independent adjusting services. From our primary offices in New York and Denver to our national network of experts, our superior experience and ongoing training are the keys to successfully managing our clients claims and handling specialized insurance needs. All of our Claim Directors have extensive backgrounds working with major insurance carriers, giving us a thorough understanding of factors critical claims handling. It all adds up to measurable results—the proof is in our extensive track record of settled claims and unmatched recovery abilities.

The starting salary for this position is $110,000 - $140,000; factors such as licensing, certifications, work, and relative experience will be taken into consideration

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Analyst, Customer Service, and Legal

• Industries

  Insurance

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Disability insurance

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