Construction Coordinator - Route Based

Project Resources Group, Inc.; Temple (TX); On-site; USD 41,000 - 47,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

401(k) plan with match

Short-term disability

Life insurance

PTO and holidays

Phone allowance

Job summary

Project Resources Group, Inc. is seeking an outside plant expert to join as a route-based Construction Coordinator. You will be the ground eyes for fiber networks, monitoring 811 tickets, driving a route, responding to outages, and preventing issues from escalating.

The role emphasizes outdoor work, problem solving in the field, and clear communication with clients, contractors, and homeowners. A valid license, dependable vehicle, and strong driving attitude are essential.

Qualifications

• Valid driver's license and a reliable personal vehicle.
• Auto insurance meeting both federal and state requirements, with bodily injury and property damage coverage.
• Dependability: punctual and reliable.
• Attention to detail when reviewing tickets, maps, and prints.
• Ability to work independently in the field with minimal supervision.
• Willingness and ability to work outdoors in all weather conditions.
• Physical ability to walk, bend, sit, stand, climb stairs, and lift up to 50 lbs.
• Solid computer proficiency, including Microsoft Office for reporting and communication.
• Knowledge of underground utilities and local dig laws is a plus.
• Strong understanding of fiber engineering fundamentals and customer service mindset.
• Sharp organizational skills and the ability to prioritize multiple tasks.

Responsibilities

• Receive daily assignments and plan your route.
• Drive an assigned fiber route with substantial windshield time.
• Visit and monitor existing fiber routes to identify potential risks.
• Review 811 locate tickets, maps and prints to stay ahead of digging activity.
• Provide first-level issue mitigation and prevent potential failures.
• Log changes in infrastructure or conditions along the route.
• Respond to network outages as needed.
• Report to the field to verify quality and adherence to the SOW.
• Communicate clearly with colleagues, customers, contractors, and homeowners.

Job description

We're looking for an outside plant expert to join PRG as a route-based Construction Coordinator. In this role, you'll be the eyes and ears on the ground for our clients' fiber networks - monitoring 811 tickets, running an assigned route, staying alert to what's happening around it, responding to outages, and keeping small issues from becoming big ones. If you like being outdoors, behind the wheel, and solving problems in the field rather than at a desk, this is built for you.

A DAY IN THE FIELD

• Receive your daily assignments and plan your route.
• Drive an assigned fiber route on a recurring basis - this is a route-based role with substantial daily windshield time, so comfort with long stretches of driving is a must.
• Visit and monitor existing fiber routes, watching for anything that could put the line at risk.
• Review and reference 811 locate tickets, along with maps and prints, to stay ahead of nearby digging and construction activity.
• Offer first-level support when minor issues come up, and work to mitigate potential failure points before they escal.
• Log and escalated any changes in infrastructure or conditions along the route.
• Respond to network outages as necessary.
• Report to the field to verify the quality, accuracy, and adherence of work performed under our scope of work (SOW).
• Communicate clearly and professionally with colleagues, customers, contractors, and homeowners.

WHAT YOU'LL BRING

• Must possess a valid and current driver's license, a reliable personal vehicle suitable for representing the company, and auto insurance meeting both federal and state requirements, with minimum auto liability coverage of 100/300/100 for bodily injury and property damage. Mileage is reimbursed for work-related driving at the current IRS-approved standard mileage reimbursement rate.
• Dependability - you show up on time, every time, and can be counted on to get the job done.
• Sharp attention to detail, especially when reviewing tickets, maps, and prints.
• Comfort working independently in the field with minimal day-to-day supervision.
• Willingness and ability to work outdoors in all weather conditions - prior outdoor experience is a plus.
• Physical readiness to walk extensively, bend, sit, stand, climb stairs, and lift up to 50 lbs. throughout the day.
• Solid computer proficiency, including comfort with Microsoft tools for reporting and communication.
• Working knowledge of underground utilities and local dig laws is a plus.
• Strong understanding of fiber engineering fundamentals.
• Customer service instincts - you can interpret, communicate, and help deliver on client needs.
• Sharp organizational skills and the ability to prioritize across multiple assignments.
• Clear communication skills, written and verbal, with the ability to adjust your delivery to your audience.
• A rain-or-shine mindset - the work continues regardless of weather.

COMPENSATION & BENEFITS

Pay: Commensurate with experience, $30-$34/hour, plus the opportunity to earn an annual bonus.

• Medical, dental, and vision plans offered for you and your dependents, effective the first of the month following your start date.
• Company-paid short-term disability benefits after 1 year of service.
• 401(k) plan effective the first of the month following your start date, with a safe-harbor match after 1 year of service.
• Supplemental life insurance available for you and your dependents.
• Paid time off and holiday pay.
• Monthly phone allowance.

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