Construction Coordinator - Route Based

Project Resources Group, Inc.; Harrisburg (Dauphin County); On-site; USD 45,000 - 51,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Company-paid short-term disability

401(k) plan with safe-harbor match

Supplemental life insurance

Paid time off and holiday pay

Monthly phone allowance

Job summary

Project Resources Group, Inc. is seeking an outside plant expert to join us as a route-based Construction Coordinator. You’ll be the eyes and ears on the ground for fiber networks, monitoring 811 tickets, and responding to outages while keeping small issues from becoming big ones.

You’ll drive an assigned route daily, review maps and tickets, coordinate with customers and contractors, and document changes in our scope of work. Outdoor field work and reliable mobility are essential.

Qualifications

• Must possess a valid and current driver’s license and auto insurance meeting requirements.
• Dependability and punctuality are essential for field assignments.
• Strong attention to detail when reviewing tickets, maps and prints.
• Ability to work independently in the field with minimal supervision.
• Comfort outdoors in all weather and physical readiness for daily walking and lifting.
• Proficiency with Microsoft tools for reporting and communication.
• Knowledge of underground utilities and local dig laws is a plus.
• Solid understanding of fiber engineering fundamentals and customer-focused service.

Responsibilities

• Drive an assigned fiber route daily with significant windshield time.
• Monitor 811 tickets, maps, and prints to anticipate digging/construction risks.
• Provide first-level issue mitigation and respond to outages as needed.
• Log changes and verify work quality and adherence to the SOW in the field.
• Communicate clearly with colleagues, customers, contractors, and homeowners.

Skills

Driver's license

Reliable vehicle

Auto insurance

Dependability

Attention to detail

Independent work

Outdoor work

Physical fitness

Computer skills

Utilities knowledge

Fiber engineering basics

Customer service

Organizational skills

Communication

Reliability

Tools

Microsoft Office

Job description

We’re looking for an outside plant expert to join PRG as a route-based Construction Coordinator. In this role, you’ll be the eyes and ears on the ground for our clients’ fiber networks — monitoring 811 tickets, running an assigned route, staying alert to what’s happening around it, responding to outages, and keeping small issues from becoming big ones. If you like being outdoors, behind the wheel, and solving problems in the field rather than at a desk, this is built for you.

A DAY IN THE FIELD

• Receive your daily assignments and plan your route.
• Drive an assigned fiber route on a recurring basis — this is a route-based role with substantial daily windshield time, so comfort with long stretches of driving is a must.
• Visit and monitor existing fiber routes, watching for anything that could put the line at risk.
• Review and reference 811 locate tickets, along with maps and prints, to stay ahead of nearby digging and construction activity.
• Offer first-level support when minor issues come up, and work to mitigate potential failure points before they escape.Respond to network outages as necessary.
• Log and elevate any changes in infrastructure or conditions along the route.
• Report to the field to verify the quality, accuracy, and adherence of work performed under our scope of work (SOW).
• Communicate clearly and professionally with colleagues, customers, contractors, and homeowners.

WHAT YOU’LL BRING

• Must possess a valid and current driver’s license, a reliable personal vehicle suitable for representing the company, and auto insurance meeting both federal and state requirements, with minimum auto liability coverage of 100/300/100 for bodily injury and property damage. Mileage is reimbursed for work-related driving at the current IRS-approved standard mileage reimbursement rate.
• Dependability — you show up on time, every time, and can be counted on to get the job done.
• Sharp attention to detail, especially when reviewing tickets, maps and prints.
• Comfort working independently in the field with minimal day-to-day supervision.
• Willingness and ability to work outdoors in all weather conditions — prior outdoor experience is a plus.
• Physical readiness to walk extensively, bend, sit, stand, climb stairs, and lift up to 50 lbs. throughout the day.
• Solid computer proficiency, including comfort with Microsoft tools for reporting and communication.
• Working knowledge of underground utilities and local dig laws is a plus.
• Strong understanding of fiber engineering fundamentals.
• Customer service instincts — you can interpret, communicate, and help deliver on client needs.
• Sharp organizational skills and the ability to prioritize across multiple assignments.
• Clear communication skills, written and verbal, with the ability to adjust your delivery to your audience.
• A rain-or-shine mindset — the work continues regardless of weather.

COMPENSATION & BENEFITS

Pay: Commensurate with experience, $33-$37/hour, plus the opportunity to earn an annual bonus.

• Medical, dental, and vision plans offered for you and your dependents, effective the first of the month following your start date.
• Company-paid short-term disability benefits after 1 year of service.
• 401(k) plan effective the first of the month following your start date, with a safe-harbor match after 1 year of service.
• Supplemental life insurance available for you and your dependents.
• Paid time off and holiday pay.
• Monthly phone allowance.