Construction Coordinator - Route Based

Project Resources Group; Harrisburg (Dauphin County); On-site; USD 45,000 - 51,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Short-term disability benefits

401(k) plan with match

Supplemental life insurance

Job summary

Project Resources Group is seeking an experienced outside plant expert to join as a route-based Construction Coordinator. You will be the on-the-ground eyes for fiber networks, monitoring 811 tickets, managing a daily route, and addressing outages to prevent bigger issues.

The role involves extensive field time, driving a personal vehicle, and coordinating with clients, contractors, and homeowners. A valid driver's license, reliability, and strong problem-solving are essential.

Qualifications

• Must have a valid driver's license and reliable vehicle.
• Dependability and punctuality in field operations.
• Ability to work outdoors in all weather conditions.
• Strong communication and organizational skills.

Responsibilities

• Receive daily assignments and plan route.
• Drive assigned fiber route with substantial windshield time.
• Visit and monitor existing fiber routes for risks.
• Review 811 locate tickets, maps and prints to stay ahead.
• Provide first-level support and mitigate potential failures.
• Log changes in infrastructure along the route.
• Report to the field to verify work adheres to the SOW.
• Communicate clearly with colleagues, customers, contractors, and homeowners.

Skills

Driver's license

Field work

Attention to detail

Communications

Organizational skills

Microsoft tools

Fiber engineering fundamentals

Tools

Microsoft Office

Job description

As a leading provider ofconstruction management,outside plant damage assessment & recovery, business outsourcing and consulting services, PRG offers services within the cable, telephony, construction and utility industries, including:

• Back Office Processing
• Technical Support
• Network Infrastructure
• Project and Program Management
• Outside Plant Damage Cost Recovery Services

With 20+ offices and 825+ employees nationwide, we deliver industry-leading solutions with speed, accuracy, and expertise.

We're looking for an outside plant expert to join PRG as a route-based Construction Coordinator. In this role, you'll be the eyes and ears on the ground for our clients' fiber networks — monitoring 811 tickets, running an assigned route, staying alert to what's happening around it, responding to outages, and keeping small issues from becoming big ones. If you like being outdoors, behind the wheel, and solving problems in the field rather than at a desk, this is built for you.

A DAY IN THE FIELD

• Receive your daily assignments and plan your route.
• Drive an assigned fiber route on a recurring basis — this is a route-based role with substantial daily windshield time, so comfort with long stretches of driving is a must.
• Visit and monitor existing fiber routes, watching for anything that could put the line at risk.
• Review and reference 811 locate tickets, along with maps and prints, to stay ahead of nearby digging and construction activity.
• Offer first-level support when minor issues come up, and work to mitigate potential failure points before they escape. Respond to network outages as necessary.
• Log and escape any changes in infrastructure or conditions along the route.
• Report to the field to verify the quality, accuracy, and adherence of work performed under our scope of work (SOW).
• Communicate clearly and professionally with colleagues, customers, contractors, and homeowners.

WHAT YOU'LL BRING

• Must possess a valid and current driver's license, a reliable personal vehicle suitable for representing the company, and auto insurance meeting both federal and state requirements, with minimum auto liability coverage of 100/300/100 for bodily injury and property damage. Mileage is reimbursed for work-related driving at the current IRS-approved standard mileage reimbursement rate.
• Dependability — you show up on time, every time, and can be counted on to get the job done.
• Sharp attention to detail, especially when reviewing tickets, maps, and prints.
• Comfort working independently in the field with minimal day-to-day supervision.
• Willingness and ability to work outdoors in all weather conditions — prior outdoor experience is a plus.
• Physical readiness to walk extensively, bend, sit, stand, climb stairs, and lift up to 50 lbs. throughout the day.
• Solid computer proficiency, including comfort with Microsoft tools for reporting and communication.
• Working knowledge of underground utilities and local dig laws is a plus.
• Strong understanding of fiber engineering fundamentals.
• Customer service instincts — you can interpret, communicate, and help deliver on client needs.
• Sharp organizational skills and the ability to prioritize across multiple assignments.
• Clear communication skills, written and verbal, with the ability to adjust your delivery to your audience.
• A rain-or-shine mindset — the work continues regardless of weather.

COMPENSATION & BENEFITS

Pay: Commensurate with experience, $33-$37/hour, plus the opportunity to earn an annual bonus.

• Medical, dental, and vision plans offered for you and your dependents, effective the first of the month following your start date.
• Company-paid short-term disability benefits after 1 year of service.
• 401(k) plan effective the first of the month following your start date, with a safe-harbor match after 1 year of service.
• Supplemental life insurance available for you and your dependents.