Construction Coordinator - Route Based

Project Resources Group, Inc.; Charlotte (NC); On-site; USD 45,000 - 51,000; Full time

Benefits offered by this job

Health, dental, vision plans

401(k) plan with match

Short-term disability

Job summary

Project Resources Group, Inc. in Charlotte, NC, seeks a route-based Construction Coordinator to monitor fiber routes, respond to outages, and ensure safety and quality in the field. You will drive a designated route, review 811 tickets and maps, and communicate with clients and crews.

The role requires a valid driver's license, a reliable vehicle, and comfort working outdoors in all weather. Compensation is hourly with potential bonuses and benefits.

Qualifications

• Must possess a valid and current driver's license.
• Reliable personal vehicle suitable for representing the company with insurance meeting state requirements.
• Strong dependability and punctuality.
• Sharp attention to detail when reviewing tickets, maps, and prints.
• Ability to work independently in the field with minimal supervision.
• Willingness to work outdoors in all weather conditions.
• Physical ability to walk, bend, sit, stand, climb stairs, and lift up to 50 lbs.
• Solid computer proficiency including Microsoft tools.

Responsibilities

• Receive daily assignments and plan your route.
• Drive an assigned fiber route with significant windshield time.
• Monitor existing fiber routes and watch for risks to the line.
• Review 811 locate tickets and maps to anticipate digging activity.
• Provide first-level issue mitigation and escalation when needed.
• Log changes in infrastructure along the route and communicate with stakeholders.
• Respond to network outages as required.
• Verify work quality and compliance with SOW on-site.
• Communicate clearly with colleagues, customers, contractors, and homeowners.

Skills

Driver's license

Reliable vehicle

Auto insurance

Dependability

Attention to detail

Independent work

Outdoor work

Physical fitness

Microsoft Office

Fiber engineering basics

Customer service

Communication skills

Time management

Weather resilience

Tools

Maps & tickets review

Microsoft Office

Job description

Construction Coordinator - Route Based

Project Resources Group, Inc. Charlotte, North Carolina, United States

About this position

About Project Resources Group (PRG)

As a leading provider ofconstruction management,outside plant damage assessment & recovery, business outsourcing, and consulting services, PRG offers services within the cable, telephony, construction, and utility industries.

With 20+ offices and 825+ employees nationwide, we deliver industry-leading solutions with speed, accuracy, and expertise.

We're looking for an outside plant expert to join PRG as a route-based Construction Coordinator. In this role, you'll be the eyes and ears on the ground for our clients' fiber networks — monitoring 811 tickets, running an assigned route, staying alert to what's happening around it, responding to outages, and keeping small issues from becoming big ones. If you like being outdoors, behind the wheel, and solving problems in the field rather than at a desk, this is built for you.

A DAY IN THE FIELD

• Receive your daily assignments and plan your route.
• Drive an assigned fiber route on a recurring basis - this is a route-based role with substantial daily windshield time, so comfort with long stretches of driving is a must.
• Visit and monitor existing fiber routes, watching for anything that could put the line at risk.
• Review and reference 811 locate tickets, along with maps and prints, to stay ahead of nearby digging and construction activity.
• Offer first-level support when minor issues come up, and work to mitigate potential failure points before they escalat.
• Log and elevate any changes in infrastructure or conditions along the route.
• Respond to network outages as necessary.
• Report to the field to verify the quality, accuracy, and adherence of work performed under our scope of work (SOW).
• Communicate clearly and professionally with colleagues, customers, contractors, and homeowners.

WHAT YOU'LL BRING

• Must possess a valid and current driver's license, a reliable personal vehicle suitable for representing the company, and auto insurance meeting both federal and state requirements, with minimum auto liability coverage of 100/300/100 for bodily injury and property damage. Mileage is reimbursed for work-related driving at the current IRS-approved standard mileage reimbursement rate.
• Dependability - you show up on time, every time, and can be counted on to get the job done.
• Sharp attention to detail, especially when reviewing tickets, maps, and prints.
• Comfort working independently in the field with minimal day-to-day supervision.
• Willingness and ability to work outdoors in all weather conditions - prior outdoor experience is a plus.
• Physical readiness to walk extensively, bend, sit, stand, climb stairs, and lift up to 50 lbs. throughout the day.
• Solid computer proficiency, including comfort with Microsoft tools for reporting and communication.
• Working knowledge of underground utilities and local dig laws is a plus.
• Strong understanding of fiber engineering fundamentals.
• Customer service instincts - you can interpret, communicate, and help deliver on client needs.
• Sharp organizational skills and the ability to prioritize across multiple assignments.
• Clear communication skills, written and verbal, with the ability to adjust your delivery to your audience.
• A rain-or-shine mindset - the work continues regardless of weather.

COMPENSATION & BENEFITS

Pay: Commensurate with experience, $33-37/hour, plus the opportunity to earn an annual bonus.

• Medical, dental, and vision plans offered for you and your dependents, effective the first of the month following your start date.
• Company-paid short-term disability benefits after 1 year of service.
• 401(k) plan effective the first of the month following your start date, with a safe-harbor match after 1 year of service.
• Supplemental life insurance available for you and your dependents.
• Paid time off and holiday pay.
• Monthly phone allowance.

The pay range for this role is:
33 - 37 USD per hour(Charlotte, NC)