Constituent Services Liaison

BOROUGH PRESIDENT-QUEENS; New York (NY); On-site; USD 42,000 - 60,000; Full time

Job summary

Queens Borough President Donovan Richards seeks a Community Constituent Services Associate to join his dynamic team. The liaison reports to the Director of Constituent Services and collaborates with policy area experts to connect with Queens’ diverse neighborhoods, including immigrant communities.

The role involves cultivating relationships with immigrant communities, assisting with outreach about resources, providing trainings for community groups, representing the office at meetings and

Qualifications

• High school diploma or equivalent and three years of experience in community work or community-centered activities.

Responsibilities

• Cultivate meaningful relationships within immigrant communities (Asian, South East Asian, African, Caribbean, Latinx, etc.) to enable programming and constituent services.
• Assist with community-based outreach about resources for immigrant communities and manage relationships to aid constituent issues.
• Provide assistance and trainings for community groups and community-based organizations to further the office’s work.
• Represent the office at public meetings, local neighborhood projects, celebrations, and community events.
• Perform duties to advance the office's work and engage in intra-agency collaboration.

Job description

Queens Borough President Donovan Richards seeks an Community Constituent Services Associate to be part of his dynamic team.

The liaison will report to the Director of Constituent Services and work in conjunction with various policy area experts from within the office. We are seeking a candidate willing to be part of a collaborative, energetic and innovative team. The prospective staff member must be committed to seeking out new and better ways for the office to connect with, and deliver for, Queens’s diverse neighborhoods, communities and constituents – particularly its immigrant communities. The liaison will represent the Borough President’s office and oversee key initiative areas.

May be required to work nights and weekends.

Specific responsibilities include:

• Cultivate meaningful relationships within immigrant communities such as, but not limited to Asian, South East Asian Communities, African communities, Caribbean communities, Latinx communities, etc., which lead to impactful programming and constituent services
• Assist with community-based outreach about resources for immigrant communities and manage relationships with immigrant communities to help with constituent issues.
• Provide assistance and trainings for community groups and community-based organizations to further the office’s work.
• Represent the office at public meetings, local neighborhood community projects, celebrations, and community events.
• Performs all duties as needed to advance the work of the office and engage in intra- agency collaboration.

May be required to attend day/evening meetings.

May be required to work special events

Meeting, interacting and working closely with nonprofit organizations, community based organizations, etc. on behalf of the Borough President’s office will be required.

COMMUNITY ASSOCIATE - 56057

Minimum Qualifications

• 1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
• 2. Education and/or experience which is equivalent to "1" above.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.