Consolidated Mail Outpatient Pharmacy (CMOP) Coordinator

McKesson; Montana; On-site; USD 31,684 - 33,062; Full time

Job summary

McKesson is seeking a CMOP Coordinator to join the CxO team at our St. Louis area operations. This on-site role demands strong workflow experience with Smartsheet, SAP, and CRM, plus excellent communication and stakeholder management.

You will handle daily omit reports, order requests, and coordination with vendors to ensure accuracy and timely updates. The ideal candidate has 5+ years of related experience, a Bachelor’s degree (or equivalent), and resides within reasonable distance of the St.

Qualifications

• Typically requires 5+ years of related experience.
• Bachelor’s Degree or a related field is desired, or equivalent work experience.

Responsibilities

• Work Daily Omit Reports and verify item usage via Smartsheet.
• Manage CMOP Usage/Order Smartsheet requests and update CRM with usage changes.
• Coordinate with Vendors on drop ship or dock-to-dock orders and ensure timely updates.

Skills

Smartsheet

SAP

McKesson Connect

CRM

Inventory Tools

Internal Stakeholders

Communication

Relationship building

Problem solving

Continuous improvement

Self-motivated

Education

Bachelor’s Degree or related field

Tools

Microsoft Office

Excel

Visio

Word

Access

PowerPoint

Job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well‑being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

We are seeking a CMOP Coordinator to join the CxO team.

Location

This role is fully on-site at our O Fallon, MO location.

Compensation

Target salary for this role is between $23 and $24 an hour.

Key Responsibilities

• Work Daily Omit Reports
  • A daily file is sent to all the coordinators highlighting which items had the highest omits. The coordinator is required to take the related NDCs and verify if McKesson has their usage by utilizing Smartsheet and reaching out to the buyer team.
• Work Smartsheet Usage/Order Requests
  • The main procedure Coordinators follow is the CMOP Usage/Order Smartsheet requests. CMOP submits a Smartsheet request for a usage increase, order requests, or OTBs. A notification goes directly to the coordinator for that CMOP. The coordinator will manage each request from start to finish by submitting the usage updates in CRM and work with Vendors on drop ship or dock to dock orders. Once complete, the coordinator will update the Smartsheet with the appropriate information for CMOP to view.
  • Report escalations or high‑level issues to the CMOP’s assigned Account Executive prior to facility visits.
  • Manage all lot and expiration date corrections. The coordinator must process a correction for CMOP within 2 hours.
  • Manage EPS orders upon request. CMOP will submit a request via Smartsheet, and the closest DC will process the request once approved by National Accounts.
  • Process shortages, overages, mis‑picks, returns and inventory adjustments/backorder questions.
  • Stock checks and contract pricing issues/follow‑up. Log contract pricing issues for research by contracts.
  • Manage McKesson Connect Load Forms (add or delete users/change access).
  • Respond to CSMP questions or issues.
  • Assist with writing SOPs/Knowledge Articles and share best practices with internal partners to ensure accuracy and integrity.
  • Act as a change agent driving cultural change focused on the success of our business and its customers.
  • Third‑party credit reconciliation process.
  • Monthly service level – omits.
  • HHS emergency ordering and maintain customer support for BOP.
  • Training for new technology and integrate new reporting standards.
  • Connect access for CMOP users in Smartsheet and submit technical tickets for CMOP related issues.

Minimum Requirement

Typically requires 5+ years of related experience.

Education

Bachelor’s Degree or a related field is desired, or equivalent work experience in a related field.

Location Requirements

Candidate must live within 50 miles of the St. Louis, MO Distribution Center.

Critical Skills

• Workflow experience (Smartsheet, SAP, McKesson Connect, CRM, and Inventory Tools)
• Internal stakeholder experience
• Excellent communication and interpersonal skills
• Relationship building skills
• Problem‑solving and decision‑making skills
• Critical thinker with a focus on continuous improvement

Additional Knowledge & Skills

• Self‑motivated, organized, and capable of handling multiple responsibilities and projects to successful completion
• Trust and collaboration skills
• Strong process improvement and project management skills
• Microsoft Office (Word, Excel, Access, PowerPoint, and Visio)

Environment And Physical Requirements

Traditional office requirements. Large percentage of time performing computer‑based work is required.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson’s pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long‑term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$20.37 - $33.95

McKesson has become aware of online recruiting‑related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting‑related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) [e-mail] or (Canada) [e-mail]. Resumes or CVs submitted to this email box will not be accepted.

Join us at McKesson!