Conservation Part-Time Receptionist

Woodbury County; Sioux City (IA); On-site; USD 17,000 - 22,000; Full time

Job summary

The Woodbury County Conservation Board is seeking a friendly, reliable person to answer phones, greet guests, and oversee the Dorothy Pecaut Nature Center. You will manage rentals, assist with exhibits, and support education programs across evenings and weekends.

Responsibilities include supervising volunteers, helping with animal care, updating brochures and displays, and providing tours. A high school diploma or GED and a valid driver's license are required.

Qualifications

• Ability to work weekends, weekdays, evenings and some holidays as needed.
• Knowledge of general office procedures and ability to operate basic office equipment.
• Ability to communicate tactfully and courteously with visitors and staff.
• Ability to supervise volunteers and manage daily tasks.
• Must possess a valid driver’s license.

Responsibilities

• Greet visitors at the Dorothy Pecaut Nature Center and answer phones.
• Take room reservations and oversee rentals and setup.
• Monitor exhibits and assist with animal care and maintenance.
• Support education programs and assist with informational brochures and displays.
• Assist with gift shop inventory, orders, and displays.
• Ensure restrooms and public areas are clean and orderly.
• Provide informal tours of the Nature Center and assist with events.

Skills

Customer service

Phone etiquette

Office procedures

Public speaking

Record keeping

Education

High School diploma or GED

Tools

Cash register

Credit card machine

A-V equipment

Personal computer

Job description

Under general supervision, answers phones, receives guests, oversees Nature Center opening and closing; oversees Nature Center rentals and works weekends, weekdays, evenings as needed; assists Education Programs Director in various aspects of environmental education support. This position is supervised by the County Conservation Education Programs Director.

Essential Functions and Responsibilities:

• Work approximately every third weekend shift at the Dorothy Pecaut Nature Center (to be scheduled on a rotational basis with other employees)
• Work evening rentals and shifts (to be scheduled on a rotational basis with other employees)
• Staff reception desk at Dorothy Nature Center to greet visitors, answer phones, disseminate information, check-out equipment, and serve as an ambassador of Dorothy Pecaut Nature Center, Woodbury County Conservation Board and Parks.
• Oversee and monitor exhibit area
• Oversee and monitor volunteers as needed
• Assist with animal care: feeding, watering and maintenance of live animal aquaria
• Assist with public information brochures, posters, exhibit kiosks & temporary displays
• Assume responsibility for completing daily tasks including spot cleaning/sanitizing of exhibits, entry area, restrooms, and classroom tables and chairs
• Take room reservations and oversee rentals and room use; including table and chairs set‑up
• Assist with program support and general administrative support
• Assist with online cabin and campsite reservations and rental questions
• Provide informal tours of the Nature Center
• Collaborate with Education Program Department staff to support all program promotion including special events
• Assist with Gift shop inventory, orders, and displays
• Regularly monitor restrooms and public areas in facility
• Monitor parking lot and grounds/trail use activities within viewing distance of Nature Center
• Attendance is required

Non-Essential Functions and Responsibilities:

• Perform other duties as directed or as the situation dictates

Minimum Education and Experience Required to Performing Essential Functions:

• Ability to work weekends, weekdays, evenings and some holidays as needed.
• Knowledge of general office procedures includes ability to operate personal computers, printer, keyboard, A-V equipment, cash register, credit card machine, etc., as well as maintain good record keeping skills
• Ability to communicate tactfully and courteously with others
• Ability to communicate orally and effectively to groups and individuals in both formal and informal situations
• Knowledge of purposes, objectives and organization of the Conservation Department
• Ability to get to and from job site in all types of weather
• High School graduation or G.E.D. equivalent.
• Must have or obtain CPR training and basic first aid within a time frame established by the Woodbury County Conservation Board
• Must possess and maintain a valid driver’s license