Office Specialist - Parks & Rec

Sauk County; Wisconsin; On-site; USD 36,000 - 48,000; Full time

Job summary

Sauk County is seeking an Office Specialist for the Parks & Rec team to support Administrative Services, manage registrations, and assist with program operations. The role includes handling payments, coordinating with partners, creating basic reports, and maintaining online content.

Standard hours are Mon-Fri 8:00am-4:30pm with possible evening/weekend shifts; two-week onboarding and accessibility accommodations provided. Strong Microsoft Office and public-facing experience preferred.

Qualifications

• High School Diploma is required.
• Associate’s degree in Natural Resources, Recreation, Management or related field is required.
• Proficient knowledge of Microsoft programs: Word, Excel, PowerPoint, Publisher; and moderate proficiency in instant messaging, electronic calendars and social networking.
• Two years of clerical or technical experience in public contact work related to ordinance enforcement, grant implementation/tracking and general staff support.

Responsibilities

• Assist with operations including opening/closing the register.
• Process accounts receivable/payable and issue citations, attend intake court, and record payments.
• Document overages/shortages and collect program fees.
• Create, update, and monitor social media and park website content.
• Answer phones, check in guests, reserve facilities, process payments, and deposit funds.
• Coordinate with Education Coordinator for recreation program development and community outreach.

Skills

Public customer service

Clerical experience

Microsoft Office

Education

High School Diploma

Associate’s degree in Natural Resources, Recreation, Management or related field

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Publisher

Instant messaging

Electronic calendars

Social networking

Job description

Join our team and help make a difference in your community as an Office Specialist with the Parks & Rec team!

Sauk County is home to a vast array of lakes, rivers, and creeks with 22,000 acres of natural parks and open spaces that allow for 100 miles of biking, hiking, and walking. Sauk County is the ultimate destination where anyone can happily live, work, and play. We are looking for someone who has the desire to support local communities and be a part of the Land Resources and Environment team.

The purpose of the Office Specialist - Parks is to assist the Administrative Services Coordinator in providing general assistance and support to assigned recreation programs, activities, and facilities; sets up and issues equipment for recreational activities; assists in on-site supervision of programs and events; and performs a wide variety of general and routine administrative and custodial tasks.

Sauk County is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, protected veteran status, or disability. We actively encourage protected veterans and individuals with disabilities to apply for our open positions.

In compliance with the Americans with Disabilities Act and Section 503 of the Rehabilitation Act, the company will provide reasonable accommodations to qualified individuals with disabilities. We encourage both prospective and current employees to discuss potential accommodations with the employer. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access our online application system as a result of your disability.

To request an accommodation, please contact our Human Resources team at 608-355-4887 or [e-mail]

Job Responsibilities

• Assist with operations such as:
• -Opening and closing register
• -Processing accounts receivable and payable
• -Issue citations for violations, send notice letters, attend intake court, and record payments
• -Documenting overages/shortages
• -Collecting fees for program services or commodities
• -Create, update, and monitor social media and park website for current content and marketing purposes
• -Assist with administration and implementation of ATV and snowmobile grants.
• Act as a frontline staff at the front desk and perform tasks such as:
• -Answering phones
• -Checking in guests and reserving facilities, taking registrations or reservations for facility use, processing payments, and depositing funds.
• Guide and counsel facility patrons/program participants on park/facility/program rules, care of equipment and acceptable conduct in a helpful, positive manner; assists patrons/program participants in providing information, direction, and education; responds to complaints, inquiries, and information requests.
• Write reports including completes daily reports, facility attendance and membership/rental forms.
• Coordinate with the Education Coordinator for recreation program development; working with school districts, or other outside agencies/business.
• Assist in maintaining grounds (both indoor and outdoor), parking areas, trails, and other adjacent areas.
• Perform custodial functions including, cleaning buildings, restroom facilities, and public play areas/fields, etc.
• Utilize the appropriate equipment to harvest aquatic weeds.
• Assist in site operations, opening and closing facility as assigned.
• Assist with public relations duties such as preparing and distributing flyers, press releases, and brochures.
• Assist in preparing firewood.
• Assist with parking enforcement by verifying that each vehicle has the proper pass.
• And other duties as assigned.

Required Working Hours

Standard working hours are Monday through Friday, 8:00 am until 4:30 pm. Evening and weekend shifts may be required. Please note these hours are subject to change and additional hours may be needed or required. Compensation for additional hours beyond normal working hours is subject to applicable state and federal regulations.

Required

• High School Diploma.
• Associate’s degree in Natural Resources, Recreation, Management or other related field.
• Proficient knowledge of Microsoft programs: Word, Excel, PowerPoint, Publisher; and moderate proficiency in instant messaging, electronic calendars and social networking.
• Two years of clerical or technical experience in public contact work, which relates to ordinance enforcement, grant implementation/tracking as well as general staff support for accounting and computer support.

Licenses/Certifications

• Become Wisconsin ATV/UTV Safety Certified within 2 weeks of start date
• Become Wisconsin Boat Safety Certified within 2 weeks of start date

Preferred

• Previous public sector experience
• Previous customer service experience

Any combination of education and experience that provides equivalent knowledge, skills and abilities may be considered.