Conservation Experiences Specialist - Guest Engagement

Kaizen Lab Inc.; Kansas; On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Year round, full-time position

Starting $16.50/hour with modifiers

Professional development program with更

Job summary

Tanganyika Wildlife Park is seeking an AES Team member to train ambassador animals and engage guests in conservation-focused experiences. You will support zookeepers, document progress, and uphold safety and cleanliness standards in all areas.

Ideal candidates bring ambassador animal training or husbandry experience, strong public speaking and customer service skills, and a collaborative team mindset to thrive in a dynamic, fast-paced environment.

Qualifications

• 1+ years of experience training animals in an ambassador setting or 2+ years of husbandry training experience.
• Basic understanding of operant conditioning and positive reinforcement training
• Excellent public speaking and customer service skills
• Ability to work in a fast-paced environment and meet deadlines
• Ability to work long hours, weekend, weekdays, holidays
• Ability to stand and walk for up to 8 hours per day with frequent stooping and bending
• Ability to routinely lift up to 25 pounds and occasionally lift up to 50 pounds
• Desire to grow as a team member and human being

Responsibilities

• Create meaningful connections between guests and animal conservation through safe, engaging, and educational experiences that inspire ongoing support for the park.
• Maintain thorough knowledge of ambassador species and stay current on their conservation status.
• Communicate effectively about animal ambassadors, answering guest questions and sharing conservation stories.
• Train and reinforce behaviors following established protocols to support animal welfare and guest interaction.
• Assist zookeepers with training sessions and provide constructive feedback to ensure consistency and quality.
• Evaluate each ambassador session and document progress accurately in the Animal Care Software.
• Uphold high standards of cleanliness, safety, and professionalism in all AES areas.
• Provide occasional husbandry support to other Care Team departments as needed

Skills

Ambassador animal training

Public speaking

Customer service

Team collaboration

Tools

Animal Care Software

Job description

Tanganyika Wildlife Park is seeking an AES Team member to train ambassador animals and engage guests in conservation-focused experiences. You will support zookeepers, document progress, and uphold safety and cleanliness standards in all areas.

Ideal candidates bring ambassador animal training or husbandry experience, strong public speaking and customer service skills, and a collaborative team mindset to thrive in a dynamic, fast-paced environment.