Connectivity Retail Specialist - Drive Solutions & Customer Delight

Optimum Communications Inc.; Hamilton Township (NJ); On-site; USD 34,000 - 55,000; Full time

Job summary

Optimum Communications Inc. in New Jersey is seeking a Retail Sales Consultant who will connect with customers, exceed sales targets, and deliver an outstanding in-store experience.

You will act as a product expert and brand ambassador supporting the Optimum connectivity solutions. The role requires a >=1 year of retail experience, strong communication and problem-solving skills, and the ability to work full-time including weekends.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year of retail selling experience.
• Strong communication, negotiation and problem-solving skills.
• Self-motivated and able to work independently.
• Proficient computer and technical skills.
• May require travel to other stores within 35 miles in some locations.
• Standing for long periods and lifting up to 50 pounds.

Responsibilities

• Connect with customers and guide them to the right products and services.
• Become a product expert, stay up-to-date on telecom offerings.
• Assist with billing, payments, exchanges, and technical troubleshooting.
• Model the Optimum brand with professionalism and integrity.
• Collaborate with teammates to ensure an exceptional customer experience.

Skills

Communication

Negotiation

Problem-solving

Independent work

Technical skills

Education

High school diploma

Job description

Optimum Communications Inc. in New Jersey is seeking a Retail Sales Consultant who will connect with customers, exceed sales targets, and deliver an outstanding in-store experience.

You will act as a product expert and brand ambassador supporting the Optimum connectivity solutions. The role requires a >=1 year of retail experience, strong communication and problem-solving skills, and the ability to work full-time including weekends.