Conflicts Manager

Mullen Coughlin LLC; Philadelphia (Philadelphia County); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Full benefits package

Accrued time off

Paid maternity/paternity leave

Generous 401(k)

Job summary

Mullen Coughlin LLC, a rapidly growing niche law firm focused on data privacy, seeks a Conflicts Manager to oversee conflicts clearance and new business intake. You will review search results, evaluate relationships, and prepare clear recommendations for attorneys.

The role emphasizes accuracy, ethics, and collaboration with General Counsel and administration. Ideal candidates have 5–8+ years in conflicts or risk management within a law firm, strong analysis, and superb communication.

Qualifications

• 5-8+ years of progressive conflicts, new business intake, or risk management experience within a law firm.
• Experience reviewing conflicts reports and making preliminary conflicts determinations.
• Strong understanding of conflicts analysis, including waivers, ethical screens, and escalation.
• Experience researching corporate structures, affiliates, ownership relationships, and related-party information.
• Ability to summarize findings and provide practical recommendations to attorneys and leadership.
• Excellent written and verbal communication with strong organizational skills.

Responsibilities

• Oversee and support conflicts clearance and new business intake for matters, clients, related parties, and new hires.
• Review conflicts search results, analyze issues, and make preliminary determinations for attorney review and approval.
• Evaluate current and former client conflicts, adverse parties, and related entities requiring review.
• Prepare concise summaries of conflicts findings, risk, recommendations, and approval requirements for attorneys and GC.
• Coordinate with attorneys and staff to obtain information, clarify relationships, track approvals, and document determinations.
• Escalate significant or sensitive conflicts issues per firm procedure and ethics obligations.
• Maintain accurate conflicts records within firm systems and files.
• Help develop conflicts procedures, templates, QC practices, and training materials.
• Provide guidance to Conflicts Analyst and team on research, analysis, documentation, and escalation.
• Assist with matter openings, conflicts reporting, and risk management projects as assigned.

Skills

Conflicts management

New business intake

Risk management

Law firm experience

Analytical writing

Tools

Microsoft Office

conflicts databases

matter management systems

Job description

Mullen Coughlin is a highly successful, fast growing niche law firm focused exclusively on counseling organizations in the context of data privacy, including incident response, regulatory investigation, single-plaintiff and class action litigation compliance. Committed to rapid incident response to incoming client calls, we thrive in a high energy, close-knit, and upbeat office culture. The Firm pays very competitively in the market and offers a full benefit package, including accrued time off, paid maternity and paternity leave, and a generous 401(k) program. At its new office, located at 426 West Lancaster Avenue, Devon, PA, Mullen Coughlin's home office is over fifty-six thousand square feet, boasting the latest in technology and security, accommodating the projected continued growth of the firm, and providing all Mullen Coughlin employees access to amenities and resources to further their professional careers, as well as their health and well-being.

Working closely with General Counsel and Legal Administration teams, the Conflicts Manager will oversee the Firm's conflicts and new business intake process, with a primary focus on reviewing conflict search results, making preliminary conflicts determinations, and preparing clear recommendations for attorney review and approval. The ideal candidate will have meaningful law firm conflicts experience.

Responsibilities

• Oversee and support the Firm's conflicts clearance and new business intake process for new matters, new clients, related parties, and new hires.
• Review conflicts search results, analyze potential issues, and make preliminary conflicts determinations for attorney review, approval, and/or further direction.
• Evaluate current and former client conflicts, adverse parties, corporate affiliations, subsidiaries, related entities, and other party relationships that may require additional review.
• Prepare concise summaries of conflicts findings, risk considerations, recommended next steps, and approval requirements for attorneys, the General Counsel, and/or other members of the Firm.
• Coordinate with attorneys and administrative teams to obtain missing information, clarify party relationships, track approvals, and document final determinations.
• Escalate significant, unresolved, or sensitive conflicts issues in accordance with Firm procedures and applicable ethical obligations.
• Maintain accurate conflicts records, including determinations, attorney approvals, waivers, screens, and related resolution documentation within Firm systems and files.
• Help develop and refine conflicts procedures, templates, quality control practices, training materials, and process improvements.
• Provide guidance and training to Conflicts Analyst and other team members regarding conflicts research, analysis, documentation, and escalation practices.
• Assist with matter opening workflows, conflicts reporting, and other related risk management or intake projects as reasonably assigned.

Preferred Experience, Skills, and Qualifications

• 5-8+ years of progressive conflicts, new business intake, or risk management experience within a law firm environment.
• Demonstrated experience reviewing conflicts reports and making preliminary conflicts determinations for attorney review and approval.
• Strong understanding of law firm conflicts analysis, including current and former client conflicts, adversity, substantially related matters, waivers, ethical screens, and escalation considerations.
• Experience researching and analyzing corporate structures, affiliates, subsidiaries, ownership relationships, and related-party information.
• Ability to clearly summarize conflicts findings, identify risk considerations, and provide practical recommendations to attorneys, the General Counsel, and/or Firm leadership.
• Sound judgment, discretion, and professionalism when handling sensitive client, matter, employee, and Firm information.
• Strong organizational skills with the ability to manage urgent requests, competing priorities, and time-sensitive workflows.
• Excellent written and verbal communication skills, with the ability to collaborate effectively with attorneys, Legal Administration, and other team members.
• Prior supervisory, team lead, training, or workflow management experience preferred.
• Proficiency with Microsoft Office, conflicts databases, matter management systems, and related law firm technology.

Mullen Coughlin is an Equal Opportunity Employer and believes in strength in diversity.
Relocation assistance is not provided for this position.
Applicant must be authorized to work in the United States of America.