Configured Solutions Project Specialist

Mass Digital Health; Cambridge (MA); On-site; USD 100,000 - 151,000; Full time

Benefits offered by this job

Generous PTO

401k match

HSA contribution

Stock purchase plan

Education reimbursement

Job summary

Philips is seeking a Configured Solutions Project Specialist in the Cambridge, MA area. You will deliver technical, consultative customer service, and partner with Account Managers to prepare quotes using the Apttus tool.

You will translate the Hospital Patient Monitoring catalog into stakeholder-ready solutions and manage large projects with Salesforce to ensure accurate scope and delivery. You should have 2+ years in sales, quoting support, or clinical experience, plus CRM experience

Qualifications

• 2+ years in sales, quoting support, or clinical roles.
• Experience with CRM tools such as NetSuite, Salesforce or HubSpot.
• Bachelor's or Master's in Business Administration or 6+ years of related experience.

Responsibilities

• Provide consultative technical support to internal customers.
• Partner with Account Managers to prepare quotes using Apttus.
• Translate the Patient Monitoring catalog into tailored solutions.
• Manage and track large projects with Salesforce and ensure scope accuracy.
• Maintain deep knowledge of the Patient Monitoring catalog.

Skills

Sales experience

Quoting support

CRM tools

Customer service

Communication

Education

Bachelor's/Master's in Business Administration

Tools

NetSuite

Salesforce

HubSpot

Job description

Job Title

Configured Solutions Project Specialist

Job Description

Your role:

• Delivering outstanding internal customer service by providing technical expertise in a consultative manner.
• Partnering Account Managers to provide them with quotes for customers, utilizing the Apttus tool.
• Translating the Philips Hospital Patient Monitoring catalog of products into solutions, focused on addressing our unique customer clinical workflow challenges.
• Managing and tracking large projects, while collaborating closely with the sales organization to ensure project scope accuracy through Salesforce.
• Maintaining and developing exceptional knowledge of the complex Patient Monitoring Catalog.

You're the right fit if:

• You’ve acquired 2+ years of experience in sales, quoting support, technical support, or hands-on clinical experience working directly with patients, clinicians, or medical equipment. Knowledge of the healthcare industry, capital medical equipment, or prior sales experience is a plus.
• Your skills include:
  • The ability to conceptualize solutions and turn those into quotes.
  • Experience working with CRM tools such as NetSuite, Salesforce or HubSpot.
  • Strong customer service and communication.
• You have a Bachelor's or Master's Degree in Business Administration or similar, or 6+ years of above-related experience in lieu of a degree.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
• You’re an independent thinker who is persistent, inventive, and resilient, and have the ability to work in an ambiguous environment.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is an office role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
• Learn more about our culture.

Philips Transparency Details

The pay range for this position in TN is $89,000 to $141,000.

The pay range for this position in MA is $100,000 to $151,000.

The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Nashville, TN or Cambridge, MA.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.