Configuration Manager / Tools Engineer

Independent Software; New York (NY); On-site; USD 120,000 - 160,000; Full time

Job summary

Independent Software is seeking a Configuration Manager to support automation, integration, and management of software productivity and configuration management tools across projects.

You will work with engineering, infrastructure, and project teams to implement automated solutions, maintain tooling environments, and ensure secure, efficient operations aligned with mission requirements.

Qualifications

• Bachelor's degree in a technical or business discipline is required.
• Minimum ten years of combined experience as software engineer, systems engineer, or configuration management engineer is required.
• Minimum of six years as a Tools Engineer on programs/contracts of similar scope is required.

Responsibilities

• Support software productivity and configuration management tools across projects.
• Install, configure, upgrade enterprise tools and infrastructure.
• Administer ClearCase and ClearQuest environments; installation, configuration, upgrades, maintenance, troubleshooting.
• Develop automated solutions to improve project workflows, tracking, requirements management, and configuration management processes.
• Develop and maintain requirements repositories and support requirements management activities.
• Support and maintain project tracking tools, including JIRA and similar platforms.
• Develop scripts using Perl, Bash, Python, or similar scripting languages.
• Maintain technical documentation related to software productivity tools, automation processes, and configuration management.
• Perform backup, recovery, and maintenance of tool databases and datasets.
• Monitor and manage tool licenses and media.
• Provide consulting and hands-on training to project personnel on tool use.
• Collaborate with infrastructure and engineering teams to integrate tools into workflows.

Skills

ClearCase

ClearQuest

JIRA

Scripting languages

SDLC knowledge

Technical documentation

Communication skills

Independent work

Troubleshooting

Education

Bachelor’s degree in a technical or business discipline

Tools

ClearCase

ClearQuest

IBM Rational tools

HP Service Manager

Job description

What You Will Do:

As a Configuration Manager at Independent Software, you will support the automation, integration, and management of software productivity and configuration management tools that are critical to project success throughout the system lifecycle. You will work closely with engineering, infrastructure, and project teams to identify, implement, and maintain efficient automated solutions that support development, tracking, change management, and configuration management processes.

In this role, you will help integrate software productivity tools into enterprise environments, support process improvement initiatives, and ensure tools and supporting infrastructure remain operational, secure, and aligned with mission requirements.

Key Responsibilities:

• Support the research, analysis, evaluation, and recommendation of software productivity and configuration management tools
• Install, integrate, configure, customize, administer, maintain, and upgrade enterprise software productivity tools and associated infrastructure
• Administer and support ClearCase and ClearQuest environments, including installation, configuration, upgrades, maintenance, and troubleshooting
• Support the development and implementation of automated solutions that improve project workflows, tracking, requirements management, and configuration management processes
• Develop and maintain requirements repositories and support requirements management activities across engineering teams
• Support and maintain project tracking and workflow management tools, including JIRA and similar platforms
• Develop and maintain scripts and automation solutions using Perl, Bash, Shell (sh/csh), Windows Batch, Python, or similar scripting languages
• Develop, tailor, and maintain technical documentation related to software productivity tools, automation processes, and configuration management activities
• Perform backup, recovery, and maintenance activities for software productivity tool databases, datasets, and files
• Monitor, track, and manage software productivity tools, licenses, and associated media
• Provide consulting, training, and hands‑on support to project personnel on the effective use of software productivity tools
• Collaborate with infrastructure and engineering teams to integrate tools into existing and proposed project workflows and enterprise environments
• Support process automation, productivity enhancement, and system integration initiatives across mission-focused environments

Required Skills and Qualifications:

• Expertise installing, operating, administering, and upgrading ClearCase and ClearQuest tools
• Strong knowledge of developing and implementing requirements repositories
• Strong experience using JIRA and other project management and tracking tools
• General scripting and automation experience using Perl, Bash, sh, csh, Windows Batch, Python, or similar scripting languages
• Experience supporting software productivity, configuration management, or systems engineering tool environments
• Familiarity with software development lifecycle (SDLC), change management, and configuration management processes
• Experience installing, configuring, integrating, and supporting enterprise software tools
• Familiarity with IBM/Rational products, HP Service Manager, or similar enterprise productivity tools
• Strong troubleshooting, analytical, and problem‑solving skills
• Excellent written and verbal communication skills with the ability to develop clear technical documentation
• Ability to communicate technical information effectively to both technical and non‑technical personnel
• Ability to work independently and collaboratively within engineering and infrastructure team

Education and Experience:

• Bachelor’s degree in a technical or business discipline from an accredited college or university is required
• Four (4) additional years of experience as a software engineer, systems engineer, systems administrator, or configuration management engineer may be substituted for a bachelor’s degree
• Minimum of ten (10) years of combined experience as a software engineer, systems engineer, systems administrator, or configuration management engineer is required
• Minimum of six (6) years of experience as a Tools Engineer supporting programs and contracts of similar scope, type, and complexity is required

Certifications:

• Must meet DoD 8570 IAT Level I certification requirements

Clearance Requirement:

• Must possess an active TS SCI with appropriate Polygraph to be considered for this role

Why Choose Independent Software:

At Independent Software, our people are the mission. We’ve built a company around collaboration, integrity, and innovation and we make sure our team has the tools and support to grow, succeed, and thrive.

When you join us, you will:

• Support critical national security missions that matter
• Be part of a close-knit, employee-first culture where your voice is heard
• Expand your skills through ongoing training, mentorship, and career development
• Enjoy competitive compensation, generous benefits, and work-life balance

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.