Configuration Management and Release Engineering Specialist

General-Dynamics-Information-Technology; Fort Belvoir (VA); Vor Ort; USD 90.000 - 130.000; Vollzeit

Benefits dieser Stelle

401K with company match

Comprehensive health and wellness

Internal mobility team

Paid education and certifications

Cutting-edge technology learning

Paid vacation and holidays

Zusammenfassung

General Dynamics Information Technology, Inc. is seeking a Configuration Management and Release Engineering Specialist to lead and support enterprise configuration management, builds, and release delivery for DTRA DSMS systems.

You will develop CM plans, manage Change Control processes, and ensure traceability across artifacts and documentation. You will work with Development, QA, Database, Network, Cybersecurity, and Program Management teams to improve release quality, compliance, and

Qualifikationen

• Minimum 5+ years of ITSM Change and Configuration Management experience.
• Hands-on experience with ServiceNow Change, CMDB, and Configuration modules
• Familiarity with ITIL frameworks, especially Change & Configuration processes.
• Experience supporting ERB/CCB or similar governance bodies
• Strong technical understanding of enterprise networks, systems, applications, and architectures.
• Excellent communication, coordination, facilitation, and documentation skills.
• Experience coordinating daily interactions face-to-face, TEAMS, and weekly scheduled meetings with Technical and Development teams.
• Required clearance: Active/current DoW Secret clearance.

Aufgaben

• Coordinate and facilitate Engineering Review Board (ERB) meetings, including agendas, technical documentation, and meeting minutes.
• Review engineering change proposals for technical accuracy, completeness, architecture compliance, cybersecurity, interoperability, and configuration-control requirements.
• Coordinate with technical stakeholders to assess change impacts, track action items, and ensure required documentation is updated following ERB decisions.
• Manage and facilitate Configuration Control Board (CCB) meetings to evaluate and approve changes to baselined systems.
• Review, validate, and prioritize Request for Change (RFC) submissions in ServiceNow.
• Ensure changes are categorized, risk-assessed, and documented prior to CCB review.
• Maintain configuration baselines and ensure all approved changes are properly reflected in program documentation.
• Coordinate with functional teams to ensure changes are implemented as approved.
• Track CCB decisions, approvals, rejections, and change status in ServiceNow.
• Maintain and improve CMDB accuracy, including configuration-item discovery, relationships, and resolution of discrepancies or configuration drift.
• Develop and maintain configuration-management plans, policies, standard operating procedures, and work instructions.
• Generate ERB, CCB, and ITSM metrics and status reports using ServiceNow dashboards and reporting tools.
• Establish, maintain, and improve configuration-management plans, procedures, standards, baselines, repositories, change records, and technical artifacts.
• Manage authorized configuration changes, build artifacts, source-code baselines, version-control practices, and deployment records.
• Coordinate change-control activities, including Engineering Review Boards, Change Control Boards, release-readiness reviews, and approval workflows.
• Provide technical guidance to technical teams on configuration-management methods, documentation requirements, version control, and artifact traceability.
• Develop, maintain, and support application components, modules, reports, interfaces, and support technical documentation for enterprise applications.
• Troubleshoot and resolve integration, deployment, configuration issues in coordination with technical teams.
• Ensure artifacts, configuration files, and related deliverables are complete, validated, version-controlled, and approved before production release.
• Support software assurance, cybersecurity, vulnerability remediation, configuration compliance, audit preparation, and documentation requirements.
• Collaborate with Development, Quality Assurance, Database, Network, Infrastructure, Cybersecurity, and Program Management personnel to resolve dependencies and support integrated execution.
• Develop and maintain standard operating procedures, work instructions, implementation plans, rollback plans, release notes, deployment checklists, and after-action documentation.

Kenntnisse

ITIL

Change management

Configuration management

Communication

Tools

ServiceNow

Jobbeschreibung

The Configuration Management and Release Engineering Specialist provides technical leadership and supports the Defense Threat Reduction Agency (DTRA) Defense Stockpile Management Systems (DSMS) enterprise application configuration management, software development, and release delivery. The position establishes and maintains configuration-management documentation, controls authorized changes and release artifacts, and ensures the integrity, security, availability, performance, and traceability of mission-critical application build and release environments.

The Configuration Management and Release Engineering Specialist supports the full software development lifecycle by developing application components, interfaces, reports, modules, technical documentation, automated build and deployment tools, and continuous integration/continuous delivery capabilities. The role collaborates with development, quality assurance, database, network infrastructure, cybersecurity, and program-management teams to improve release quality, productivity, compliance, and successful production delivery.

WHAT YOU WILL DO:

ERB Responsibilities

Coordinate and facilitate Engineering Review Board (ERB) meetings, including agendas, technical documentation, and meeting minutes.

Review engineering change proposals for technical accuracy, completeness, architecture compliance, cybersecurity, interoperability, and configuration-control requirements.

Coordinate with technical stakeholders to assess change impacts, track action items, and ensure required documentation is updated following ERB decisions.

CCB Responsibilities

Manage and facilitate Configuration Control Board (CCB) meetings to evaluate and approve changes to baselined systems.

Review, validate, and prioritize Request for Change (RFC) submissions in ServiceNow.

Ensure changes are categorized, risk-assessed, and documented prior to CCB review.

Maintain configuration baselines and ensure all approved changes are properly reflected in program documentation.

Coordinate with functional teams to ensure changes are implemented as approved.

Track CCB decisions, approvals, rejections, and change status in ServiceNow.

ITSM Duties

Maintain and improve CMDB accuracy, including configuration-item discovery, relationships, and resolution of discrepancies or configuration drift.

Develop and maintain configuration-management plans, policies, standard operating procedures, and work instructions.

Generate ERB, CCB, and ITSM metrics and status reports using ServiceNow dashboards and reporting tools.

Establish, maintain, and improve configuration-management plans, procedures, standards, baselines, repositories, change records, and technical artifacts.

Manage authorized configuration changes, build artifacts, source-code baselines, version-control practices, and deployment records.

Coordinate change-control activities, including Engineering Review Boards, Change Control Boards, release-readiness reviews, and approval workflows.

Provide technical guidance to technical teams on configuration-management methods, documentation requirements, version control, and artifact traceability.

Develop, maintain, and support application components, modules, reports, interfaces, and support technical documentation for enterprise applications.

Troubleshoot and resolve integration, deployment, configuration issues in coordination with technical teams.

Ensure artifacts, configuration files, and related deliverables are complete, validated, version-controlled, and approved before production release.

Support software assurance, cybersecurity, vulnerability remediation, configuration compliance, audit preparation, and documentation requirements.

Collaborate with Development, Quality Assurance, Database, Network, Infrastructure, Cybersecurity, and Program Management personnel to resolve dependencies and support integrated execution.

Develop and maintain standard operating procedures, work instructions, implementation plans, rollback plans, release notes, deployment checklists, and after-action documentation.

WHAT YOU WILL NEED:

• Minimum 5+ years of ITSM Change and Configuration Management experience.
• Hands-on experience with ServiceNow Change, CMDB, and Configuration modules
• Familiarity with ITIL frameworks, especially Change & Configuration processes.
• Experience supporting ERB/CCB or similar governance bodies
• Strong technical understanding of enterprise networks, systems, applications, and architectures.
• Excellent communication, coordination, facilitation, and documentation skills.
• Experience maintaining configuration management data and artifact repositories.
• Experience coordinating daily interactions face-to-face, TEAMS, and weekly scheduled meetings with the Technical and Development teams.
• Required clearance: Active/current DoW Secret clearance.

WHAT GDIT CAN OFFER:

• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from and apply to solve real world problems
• Rest and recharge with paid vacation and holidays.

#ARMA