Configuration Management Analyst

Leidos; Illinois; On-site; USD 51,000 - 92,000; Full time

Job summary

Leidos is seeking a full-time Configuration Management Analyst to join the Digital Modernization Group on the GSM-O II contract at Scott AFB, IL. The role focuses on maintaining CM plans, managing CI changes, and ensuring CMDB accuracy.

Qualified candidates have 1–3 years in Configuration Management or related IT fields, a DoD Secret clearance, and solid ITSM/ServiceNow knowledge, with strong communication and teamwork skills. On-site at Scott AFB, IL.

Qualifications

• Active DoD Secret clearance required.
• 1–3 years of CM or related IT experience; Bachelor's degree is a plus.
• ITSM knowledge and prior ServiceNow experience is a strong plus.
• Solid networking concepts.
• Excellent communication and interpersonal skills.
• Ability to work independently and in a team.
• Proficient with Microsoft Office Suite.

Responsibilities

• Maintain the configuration management plan outlining processes, standards, and tools for configurations across the DoD network.
• Support change management: request, evaluate, approve, and implement changes to configuration items (CIs) like servers and routers.
• Ensure CIs are labeled and identified in CMDB.
• Track and analyze change requests in ServiceNow with proper documentation and approvals.
• Monitor progress of approved changes and audits of CIs for compliance.
• Report discrepancies between auto-discovered and documented configurations; present audit findings.

Skills

DoD Secret clearance

CM/IT experience

ITSM knowledge

ServiceNow

Networking concepts

Communication

Teamwork

MS Office

Education

Bachelor's degree

Tools

ServiceNow

Job description

Leidos, a leading defense, intelligence, and technology company, is seeking a full-time motivated Configuration Management (CM) Analyst to join our Digital Modernization Group on the Global Solutions Management – Operations II (GSM‑O II) contract at Scott AFB, IL. As part of our team, you'll contribute to the operations, sustainment, and defense of the Defense Information System Network (DISN) within the DOD Information Network (DODIN), supporting the Defense Information Systems Agency (DISA).

What You’ll Do:

• Maintain the configuration management plan that outlines the processes, standards, and tools used for managing configurations across our diverse DoD network.
• Support the change management process by participating in requesting, evaluating, approving and implementing changes to the configuration items (CIs) such as servers, routers, and circuit data.
• Ensure all CIs are properly labeled and identified in the Configuration Management Database (CMDB).
• Receive, track and analyze change requests (CRs) in our ServiceNow environment, ensuring proper documentation and approvals.
• Monitor the progress of approved changes to ensure they are implemented correctly.
• Independently conduct periodic audits of CIs to verify they conform to the established baseline and standards.
• Identify, document, and report discrepancies between the auto-discovered configurations and documented configurations.
• Prepare and present audit reports to management, highlighting key findings and corrective recommendations.
• Contribute with development and maintenance of ServiceNow dashboards representing baseline CIs across DISN.
• Assist with process documents to ensure documentation stays current and reflects best practices.
• Contribute to the development and improvement of CM processes and procedures.

What You’ll Bring (required):

• Security Clearance: A current and active DoD Secret security clearance is required to be considered for this position.
• Experience & Education: Requires 1-3 years of direct experience in Configuration Management or a related IT field. A Bachelor's degree is a plus, but equivalent professional experience will be strongly considered.
• ITSM Knowledge: Basic understanding of IT Service Management (ITSM) principles and prior experience using an ITSM tool, with ServiceNow experience being a significant plus.
• Technical Foundation: Solid understanding of networking concepts.
• Professional Skills: Excellent communication and interpersonal skills, strong attention to detail, and proven problem-solving abilities.
• Teamwork: Ability to work both independently and as part of a collaborative team.
• Tools: Experience with Microsoft Office Suite (Word, Excel, PowerPoint).
• Location: This position is based on-site at Scott AFB, Illinois. All work must be performed on site.

What We Want (desired):

• Commitment to obtaining Security+ certification (or equivalent DoD 8570 IAT II certification) within a specified timeframe.
• ITIL Foundation Certification.
• Interest in developing skills related to ServiceNow reporting and dashboards.

Original Posting: July 10, 2026

Pay Range: Pay Range $50,700.00 - $91,650.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $17.2 billion for the fiscal year ended January 2, 2026. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

• competitive compensation
• Health and Wellness programs
• Income Protection
• Paid Leave
• Retirement

Commitment and Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Securing Your Data Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [e-mail].