Configuration Lead (Radiology Software/Tech) Royal Health Inc · United States

SquarePeg; New York (NY); Hybrid; USD 60,000 - 100,000; Full time

Job description

Job Overview

Are you interested in pursuing a career that makes a social and sustainability impact in the world while working with a team that truly cares and supports each other to drive client success? Consider Royal Health Inc, a pioneer in healthcare operations technology transforming the market in patient and provider experience. Royal, headquartered in White Plains, NY, is a leading provider of software and services to the healthcare industry, delivering a seamless suite of solutions that focuses on patient, provider, and operational workflows, optimizing engagement in all areas of the exam life cycle. Royal maintains a strong focus on outpatient and joint-venture inpatient radiology and other healthcare specialties that perform imaging. We have clients across 39 states, totaling over 1,100 healthcare sites online, 500,000 providers active, and over 30M patients utilizing our technology.

Key Responsibilities

As a Configuration Lead, you will play a pivotal role in leading the implementation of our platform, focusing on Radiology/Imaging workflow creation and configuration. You will serve as a Royal Application Specialist, with hands-on configuration of the system. This position entails working closely with clients in a consultative capacity to ensure seamless integration and optimal performance.

• Collaborate with engagement leads (project managers) and leadership as the technical expert for Royal.
• Consolidate and unify workflows across clients.
• Prepare requests for changes and actively participate in workflow design processes.
• Attend technical team meetings to share progress and address project-related challenges.
• Organize and self-monitor project assignments to ensure timely delivery.
• Create and maintain comprehensive project documentation.
• Establish and maintain relationships with internal colleagues and clients.
• Customize and configure the system to facilitate seamless integration of client workflows to Royal best practices.
• Conduct system validations to ensure configurations are functional and all client requirements are met.
• Provide training and support to peers.

Qualifications

This opportunity may be right for you if you have:

• Healthcare experience with clinical applications systems, particularly in Radiology/Imaging (EMR and RIS systems implementation and knowledge).
• Technology implementation experience with healthcare workflows in Radiology.
• Proficiency with applications, systems, data, and integration, including HL7.
• Client-facing experience with strong communication and organizational skills.
• Willingness to travel 15-25%.
• Bachelor's or Associate of Applied Science in Information Technology or equivalent work experience.

Extra awesome

• Outpatient imaging experience in private center or hospital-based environments.
• Familiarity with healthcare radiology software/services vendors such as IBM Merge, GE, EPIC, etc.
• Consulting experience.

Additional Information

Benefits:

• Competitive health plans (medical, dental, & vision insurance).
• Generous PTO & Holidays.
• 401(k) with company match.
• Telemedicine healthcare visits.
• Savings accounts (FSA, HSA, DCA).
• Life insurance & disability insurance options.
• Casual office environments & opportunity to work remotely.