CONFERENCE SERVICES ATTENDANT (PART TIME)

ESFM® USA; San Francisco (CA); On-site; USD 30,000 - 33,000; Part time

Benefits offered by this job

Health benefits

Paid time off

Employee discount programs

Job summary

ESFM is seeking a part-time Conference Services Attendant at SAP's San Francisco site. The role requires strong hospitality and customer service, punctuality, and teamwork with flexible evening hours. Typical duties include setting up rooms, assisting with AV, and ensuring meeting readiness.

Responsibilities cover room setup, supply management, client support, and close coordination with management. Candidates should be comfortable lifting up to 50 pounds and proficient with Microsoft Office;

Qualifications

• Previous customer service or houseman/porter experience preferred.
• Ability to lift up to 50 pounds.
• Working knowledge of Microsoft Office products.
• Excellent written and verbal communication skills.
• Excellent organizational and time management skills.

Responsibilities

• Maintains conference rooms and public areas to a high standard prior to meetings.
• Moves and places tables, chairs, and supply linens for each event.
• Sets up items not included in the room (flipcharts, whiteboard, screens, etc.).
• Assists with room readiness and ensures proper materials are available.
• Refreshes rooms between meetings and provides prompt service as scheduled.
• Maintains phone and email communication with clients, guests, and staff.
• Assists clients and visitors, including directions and escorting to rooms.
• Communicates with coworkers and partners to share updated information.
• Provides recommendations for room setups and assists with solutions.
• Performs weekly site inspections and arranges needed service.
• Assists with basic audio visual equipment as needed.
• Maintains inventory of supplies and notifies supervisors when needed.
• Performs other duties as assigned.

Skills

Customer service

Punctual

Team player

Computer literacy

Tools

Microsoft Office

Job description

We have an opening for a part time CONFERENCE SERVICES ATTENDANT position.

Location: SAP - 135 Townsend Street, San Francisco, CA 94107 Note: online applications accepted only.

Schedule: Part time schedule. Monday - Friday, hours may vary. Some evening hours. More details upon interview.

Requirement: Excellent hospitality and customer service experience required. Must be punctual, a team player, and computer savvy.

Pay Range: $22.50 per hour to $23.50 per hour

ESFM

Pay Range: $22.50 per hour to $23.50 per hour

ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI).

Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM’s clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets.

ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees.

In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA).

Job Summary

Ensures that all meeting rooms and public areas of the facility are maintained to the highest level of professional appearance and that all meeting requirements are met prior to the meeting start time.

Essential Duties and Responsibilities

• Moves and places tables, chairs, and supply linens for each event in the conference center.
• Supplies and sets up items not included in the room (flipcharts, whiteboard, screens, etc.).
• Assists with conference room readiness to determine that the rooms are equipped with proper materials (pens, pads, handouts, event packages, etc.).
• Refreshes rooms between meetings.
• Provides prompt and detailed service as scheduled by management or by request.
• Maintains consistent phone and email communication with clients, guests, team members, and support departments.
• Offers assistance to clients and visitors throughout the building, including providing directions and escorting to conference rooms.
• Communicates with co-workers and service partners to ensure updated information is shared.
• Provides recommendations to planning managers regarding appropriate room setups. Collaborates to identify solutions for unique setup challenges.
• Conducts weekly site inspections of meeting rooms and contacts the necessary department if items require service.
• Assists with basic audio visual equipment, as needed.
• Maintains inventory of all supplies and notifies supervisors when additional supplies are needed.
• Performs other duties as assigned.

Qualifications

• Previous customer service or houseman/porter experience preferred.
• Ability to lift up to 50 pounds.
• Working knowledge of Microsoft Office products.
• Excellent written and verbal communication skills.
• Excellent organizational and time management skills.

Associates At ESFM Are Offered Many Fantastic Benefits.

Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ESFM.pdf

About Compass Group

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

ESFM maintains a drug-free workplace.

ESFM