CONFERENCE SERVICES ATTENDANT (FULL TIME)

Compass Group USA; Merrifield (VA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits including Critical…

Flexible time off

Job summary

Flik Hospitality Group in Fairfax, VA is hiring a Conference Services Attendant for a full-time role at the Inova Conference Center. The position requires prior experience and the ability to lift up to 50 pounds, with duties including setting up conference rooms, managing materials, and providing exceptional guest service.

Responsibilities include ensuring rooms are prepared, coordinating with staff and clients, handling AV basics, and maintaining equipment and supplies.

Qualifications

• Two years of customer service or houseman/porter experience.
• Ability to lift up to 50 pounds.
• Working knowledge of Microsoft Office products.
• Excellent written and verbal communication skills.
• Excellent organizational and time management skills.

Responsibilities

• Moves and places tables, chairs, and supply linens for each event in the conference center.
• Sets up items not included in the room (flipcharts, whiteboard, screens, etc.).
• Assists with conference room readiness and supplies (pens, pads, handouts, event packages).
• Refreshes rooms between meetings.
• Provides prompt and detailed service as scheduled by management or by request.
• Maintains phone and email communication with clients and staff.
• Assists clients and visitors throughout the building and escorts to conference rooms.
• Coordinates with colleagues and partners to share updated information.
• Offers room-setup recommendations and collaborates on solutions for setups.
• Performs weekly site inspections and notifies departments for service needs.
• Assists with basic audio-visual equipment as needed.
• Maintains inventory of supplies and notifies when restocking is needed.
• Performs other duties as assigned.

Skills

Customer service

Lifting 50 lbs

MS Office

Communication skills

Time management

Organizational skills

Tools

Microsoft Office

Job description

Flik Hospitality Group

• We are hiring immediately for full timeCONFERENCE SERVICES ATTENDANT positions.
• Location: Inova Conference Center - 3225 Gallows Road, Fairfax, VA 22031. Note: online applications accepted only.
• Schedule: Full time schedule. Days and hours may vary, based on business needs. Further details upon interview.
• Requirement: Previous 2 years of experience required.
  *Internal Employee Referral Bonus Available
• Pay Range: $20.00per hour to$22.00 per hour.

Free meals, uniforms and laundering service available at select locations.

Diversityof thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

What makes FLIK click?

Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.

We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.

Job Summary

Summary: Ensures that all meeting rooms and public areas of the facility are maintained to the highest level of professional appearance and that all meeting requirements are met prior to the meeting start time.

Essential Duties and Responsibilities:

• Moves and places tables, chairs, and supply linens for each event in the conference center.
• Supplies and sets up items not included in the room (flipcharts, whiteboard, screens, etc.).
• Assists with conference room readiness to determine that the rooms are equipped with proper materials (pens, pads, handouts, event packages, etc.).
• Refreshes rooms between meetings.
• Provides prompt and detailed service as scheduled by management or by request.
• Maintains consistent phone and email communication with clients, guests, team members, and support departments.
• Offers assistance to clients and visitors throughout the building, including providing directions and escorting to conference rooms.
• Communicates with co-workers and service partners to ensure updated information is shared.
• Provides recommendations to planning managers regarding appropriate room setups. Collaborates to identify solutions for unique setup challenges.
• Conducts weekly site inspections of meeting rooms and contacts the necessary department if items require service.
• Assists with basic audio visual equipment, as needed.
• Maintains inventory of all supplies and notifies supervisors when additional supplies are needed.
• Performs other duties as assigned.

Qualifications:

• Previous customer service or houseman/porter experience preferred.
• Ability to lift up to 50 pounds.
• Working knowledge of Microsoft Office products.
• Excellent written and verbal communication skills.
• Excellent organizational and time management skills.

Associates at FLIK are offered many fantastic benefits.

Both full-time and part-time positions offer the followingbenefits to associates:

• Retirement Plan,
• Associate Shopping Program,
• Health and Wellness Programs,
• Discount Marketplace,
• Identity Theft Protection,
• Pet Insurance,
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time positions also offer the following benefits to associates:

• Medical,
• Dental,
• Vision,
• Life Insurance/AD,
• Disability Insurance,
• Commuter Benefits,
• Employee Assistance Program,
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, and requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Flik maintains a drug-free workplace.