CONFERENCE SERVICES ATTENDANT (FULL TIME)

Compass Group USA; Charlotte (NC); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Retirement Plan

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Critical Illness Insurance

Accident Insurance

Hospital Indemnity Insurance

Legal Services

Choice Auto and Home Program

Job summary

Eurest at Bank of America in Charlotte, NC is hiring a Conference Services Attendant (full time) to maintain meeting rooms and public areas in a professional state. The role supports event setup, room readiness, and guest assistance with a focus on service quality.

Responsibilities include arranging tables, chairs, linens, and materials, coordinating with teams, and ensuring all rooms are stocked and ready for meetings.

Qualifications

• Previous customer service or houseman/porter experience preferred.
• Ability to lift up to 50 pounds.
• Working knowledge of Microsoft Office products.
• Excellent written and verbal communication skills.
• Excellent organizational and time management skills.

Responsibilities

• Moves and places tables, chairs, and supply linens for events.
• Sets up items not included in the room (flipcharts, whiteboard, screens).
• Assists with conference room readiness to ensure proper materials are available.
• Provides prompt and detailed service as scheduled or requested.
• Maintains phone and email communication with clients, guests, team members, and support departments.
• Assists clients and visitors with directions and escorts to conference rooms.
• Communicates with co-workers and service partners to share updated information.
• Offers room setup recommendations and helps solve setup challenges.
• COnducts weekly site inspections and coordinates needed service.
• Assists with basic audio visual equipment as needed.
• Maintains inventory of supplies and notifies for restocking.
• Performs other duties as assigned.

Skills

Customer service

Communication

Organization

Time management

Tools

Microsoft Office

Job description

Select how often (in days) to receive an alert:

CONFERENCE SERVICES ATTENDANT (FULL TIME)

• We are hiring immediately for a full timeCONFERENCE SERVICES ATTENDANT position.
• Location: Bank of America - 620 South Tryon Street, Charlotte, NC 28202 Note: online applications accepted only.
• Schedule: Full time schedule. Monday - Friday, 1:00 pm - 8:00 pm or as business needs. More details upon interview.
• Requirement: Previous customer service or houseman/porter experience preferred.
  *Internal Employee Referral Bonus Available
• Fixed Pay Rate: $18.00 per hour.

Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

Diversityof thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Eurest is recognized worldwide for standards of service and excellence within the foodservice industry. Embracing an ownership mindset, Eurest leverages global resources, promotes a local presence and enriches the communities we serve. The Eurest Promise, “connect with people, inspire through food, create solutions, and live our promise,” is exemplified throughout our organization. Eurest is proud to serve the world’s most respected successful corporations, including many of the Fortune 500.

Job Summary

Summary: Ensures that all meeting rooms and public areas of the facility are maintained to the highest level of professional appearance and that all meeting requirements are met prior to the meeting start time.

Essential Duties and Responsibilities:

• Moves and places tables, chairs, and supply linens for each event in the conference center.
• Supplies and sets up items not included in the room (flipcharts, whiteboard, screens, etc.).
• Assists with conference room readiness to determine that the rooms are equipped with proper materials (pens, pads, handouts, event packages, etc.).
• Provides prompt and detailed service as scheduled by management or by request.
• Maintains consistent phone and email communication with clients, guests, team members, and support departments.
• Offers assistance to clients and visitors throughout the building, including providing directions and escorting to conference rooms.
• Communicates with co-workers and service partners to ensure updated information is shared.
• Provides recommendations to planning managers regarding appropriate room setups. Collaborates to identify solutions for unique setup challenges.
• Conducts weekly site inspections of meeting rooms and contacts the necessary department if items require service.
• Assists with basic audio visual equipment, as needed.
• Maintains inventory of all supplies and notifies supervisors when additional supplies are needed.
• Performs other duties as assigned.

Qualifications:

• Previous customer service or houseman/porter experience preferred.
• Ability to lift up to 50 pounds.
• Working knowledge of Microsoft Office products.
• Excellent written and verbal communication skills.
• Excellent organizational and time management skills.

Associates at Eurest are offered many fantastic benefits.

Full-time and part-time positions offer the followingbenefits to associates:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time positions also offer the following benefits to associates:

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.

Eurest maintains a drug-free workplace.