Conduct Resolution Facilitator

Grand Valley State University; Allendale Charter Township (MI); On-site; USD 40,240 - 44,240; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

403B contributions fully vested after 2 years

Tuition waiver for courses

Accrued vacation up to four weeks

Work-Life Program

Job summary

Grand Valley State University is seeking a Conduct Resolution Facilitator in the Dean of Students Office to support student conduct and conflict resolution processes. This entry-level role involves working with students to resolve violations of the Student Code through educational and restorative approaches.

The position pays between $40,240 and $44,240, and requires a Bachelor's degree in a related field. Candidates should have strong conflict resolution skills and effective communication abilities.

Qualifications

• Bachelor’s degree in student affairs, criminal justice, social sciences, or a related field.
• One year of relevant experience in student conduct or conflict resolution.
• Basic understanding of student affairs and restorative practices.

Responsibilities

• Assist with investigations of alleged student misconduct.
• Facilitate conflict resolution services, including hearings and coaching.
• Maintain case notes within the conduct software system.

Skills

Effective communication

Attention to detail

Project management

Conflict resolution

Listening skills

Education

Bachelor’s degree in student affairs, criminal justice, or related field

Tools

Maxient Database System

Job description

Benefits

Benefits are effective on the first day of employment!

• Medical, Dental, and Vision insurance offered.
• Generous 403B contributions by employer and employee fully vested after 2 years.
• Tuition is waived for undergraduate and graduate courses!
• Up to four weeks of accrued vacation.
• Work-Life Program to assist in achieving a balanced life between work and personal needs.
• More benefits can be found on our website at https://www.gvsu.edu/hro/benefits

Summary

This position supports student conduct and conflict resolution processes within the Dean of Students Office. This entry-level position works directly with students to assist in resolving alleged violations of the Student Code, The Anchor of Student Rights & Responsibilities (The Anchor), through educational, restorative, and developmental approaches. The role supports case management, facilitates informal resolution processes, and assists with the administration of student conduct cases under the guidance of senior staff.

This is a 0.8 FTE position. The Conduct Resolution Facilitator will work a standard 40-hour/week schedule during the Fall and Winter semesters and reduce to a 6.25 hours/week schedule during the months of June and July.

Required Qualifications and Education

• Bachelor’s degree in student affairs, criminal justice, social sciences, or a related field.
• One (1) year of relevant experience in student conduct, conflict resolution, student support, higher education, or a related setting (graduate assistantships, internships, or practicum experiences may be considered).
• Basic understanding of student affairs, student conduct, and restorative practices.
• Working knowledge of Title IX, FERPA, and other regulations associated with the position.
• Able to effectively listen and communicate, both verbally and in writing
• Strong attention to details.
• Able to manage multiple projects and tasks while working independently.
• Able to work with campus stakeholders from diverse backgrounds and perspectives.

Preferred Qualifications and Education

• Master’s degree (completed or in progress) in student affairs, higher education, criminal justice, or a related field.
• Experience working with Maxient Database System.
• Experience working in the areas of crisis management, behavior intervention, and community standards in higher education environment.
• Demonstrated success in collaborating with campus wide stake holders.

Primary Duties

• Under the direction of leadership, assist with the investigation and resolution of alleged student, organization, and hazing misconduct in accordance with The Anchor and university policies.
• Facilitate student conduct and conflict resolution services, including but not limited to administrative conferences, student conduct hearings, informal student conduct resolutions, and conflict coaching.
• Maintain university processes and regularly update case notes within the conduct software system (Maxient).
• Comply with university policies and practices, as well as federal, state, and local laws as they pertain to The Anchor.
• Attend staff meetings, one-on-one meetings, and case management meetings as scheduled.
• Support the coordination and facilitation of conduct hearings and assist with training and supporting members of the University Conduct Pool.
• Assist in educating campus stakeholders on university conduct policies and procedures.
• Contribute to the creation, coordination, and facilitation of educational and restorative practices, programs, workshops, and materials.
• Demonstrate commitment to working with traditionally underserved or marginalized populations and collaborate with faculty and staff to provide multi-tiered support for students.
• Serve on division-wide committees as needed.
• Perform other duties as required/assigned by leadership.

Salary

$40,240 - $44,240, commensurate with experience

Department/Division: Dean of Students Office

Innovator mentality ∙ Fosters inclusive and equitable community ∙ Well-being oriented ∙ Asset mindset ∙ Acts with integrity ∙ Emotionally intelligent ∙ Collaborative teamwork ∙ Empowering