Concrete Field Technician & Customer Solutions Pro

Knife River; Hamilton (MT); Hybride; USD 55 000 - 75 000; Plein temps

Résumé du poste

Knife River in Missoula, MT is seeking a capable professional to coordinate top-priority concrete projects with the sales team and monitor jobsite delivery. You will perform daily concrete field tests and dose admixtures to loads, while building strong customer relationships.

The role requires ACI and CCT certifications (or willingness to obtain), safety-mindedness, and flexibility for odd hours. Teamwork with production, QC, and sales is essential in a busy construction environment.

Qualifications

• Excellent communication and customer service skills.
• Ability to operate and learn new computer programs.
• Ability to effectively manage time and multitask.
• Must have ACI certification or be willing to obtain within 6 months of hire.
• Ability to obtain Concrete Control Technician (CCT) certification.
• Ability to manage stressful situations.
• Ability to work safely in a busy construction environment.
• Willingness to work odd hours and Saturday’s if necessary.
• Must work as a member of a location team.
• Ability to accurately log important information on a daily basis.
• Ability to write routine reports and correspondence.
• Ability to safely lift up to 85 lbs several times per day.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry.
• Ability to speak effectively before contractors or employees of organization.
• Ready Mix laydown experiences a preference

Responsabilités

• Coordinate with sales team and dispatch the top priority projects on a day-to-day basis.
• Monitor and coordinate jobsite delivery
• Perform concrete field testing daily.
• Dose admixtures/additives to concrete loads.
• Solicit customer feedback and build close customer relationships.
• Provide verbal and written feedback to production, sales and QC staff.
• Provide customers with on-the-spot solutions to urgent problems.
• Assist sales staff in resolving customer complaints and questions.
• Monitor performance and trouble shoot production and quality deficiencies.
• Develop a good working relationship with fellow team members, driver teams, customers and KRC contracting group.
• This position will require active involvement in trade and community associations.
• Be actively involved in production & quality teams.
• Assure all safety policies and procedures are followed to prevent any and all unsafe actions, processes and behaviors observed.
• Other duties assigned as needed.

Connaissances

Customer service

Communication

Time management

Computer literacy

ACI certification

CCT certification

Safety awareness

Team player

Lifting up to 85 lbs

Written reports

Description du poste

Knife River in Missoula, MT is seeking a capable professional to coordinate top-priority concrete projects with the sales team and monitor jobsite delivery. You will perform daily concrete field tests and dose admixtures to loads, while building strong customer relationships.

The role requires ACI and CCT certifications (or willingness to obtain), safety-mindedness, and flexibility for odd hours. Teamwork with production, QC, and sales is essential in a busy construction environment.