Concierge/Valet - Part-Time

Cedarbrook Senior Living; Michigan; On-site; USD 10,000 - 60,000; Part time

Job summary

Join a vibrant community as a part-time Concierge/Valet where you will play a vital role in enhancing the lives of residents and guests. This position involves greeting visitors, managing calls, and assisting with transportation needs, ensuring a seamless experience for everyone. You'll also be responsible for valet duties, including safely parking vehicles and providing information about the community. This is an excellent opportunity for someone who enjoys working with people and is passionate about delivering exceptional service in a supportive environment. Become a part of a team dedicated to celebrating life every day for our residents!

Qualifications

• High School diploma or GED required with one year of related experience preferred.
• Strong customer service and communication skills are essential.

Responsibilities

• Greet residents and visitors promptly and manage calls effectively.
• Assist with transportation scheduling and monitor emergency systems.
• Drive and park vehicles safely while providing excellent guest service.

Skills

Customer Service

Communication

Time Management

Problem Solving

Education

High School Diploma or GED

Job description

Concierge/Valet

At Cedarbrook Senior Living, we work hard every day to find out what “Celebrating Life Every Day!” means to our residents and their families, then we help them achieve these goals. We are seeking a dynamic part-time Concierge/Valet for our Bloomfield Hills community.

Concierge Responsibilities:

• Promptly greet residents, visitors, family members, guests and all others entering the community.
• Manage external and internal calls, taking and communicating messages.
• Serve as a back-up for Sales and Marketing inquiry calls.
• Assist residents with scheduling personal transportation services in conjunction with the Activities Director.
• Submit work order requests to the Maintenance department on behalf of residents, team members, and guests.
• Assist with making reservations for residents for various community events.
• Assist Activities department with running resident programming on weekends.
• Monitor emergency response system and fire alarm panel during daytime hours.

Valet Responsibilities:

• Open vehicle doors for guests and ensures their safety when exiting their vehicles.
• Aid in removal of luggage and personal belongings.
• Drive vehicles to designated areas while following all traffic laws, safely park and lock vehicles, and ensure damage does not occur.
• Record parking spots.
• Place guest's keys in a secure location with guest's information attached.
• Retrieve vehicles in a timely manner when guests are ready to depart.
• Manage traffic in the valet area to ensure smooth flow and avoid congestion.
• Help guests to secure taxis or other modes of transportation.
• Provide guests with information about the community.

Education/Experience:

• High School diploma or General Education degree (GED).
• One year minimum related experience preferred.