Concierge Valet Driver – Safe Parking & Guest Service

Hireology; New York, Northern (NY, KY); Hybrid; USD 21,000 - 30,000; Full time

Job summary

Grand Adirondack Hotel is seeking a Valet Driver to deliver exceptional guest service while safely parking and retrieving vehicles. The role requires clear communication, professionalism, and attention to detail, with duties including opening doors, greeting guests, and assisting with luggage as needed.

You will document vehicle information, manage keys securely, and maintain a friendly, efficient flow of traffic in the portico.

Qualifications

• Ability to communicate professionally, both verbally and in writing.
• Customer service experience with a friendly and welcoming demeanor.
• Ability to stand for extended periods and multitask in a fast-paced environment.
• Strong integrity and accountability due to access to guests’ vehicles and personal information.
• Experience driving manual and automatic transmission vehicles.
• Strong organizational skills to track vehicle locations and keys.
• Ability to respond effectively to inquiries from guests, managers, and the public.

Responsibilities

• Open hotel entrance doors and assist guests entering or leaving the property.
• Assist guests with opening and closing vehicle doors.
• Welcome guests and visitors with appropriate greetings of the day.
• Acknowledge guests within 25–30 seconds and ensure fast, friendly, and professional service.
• Communicate parking procedures clearly to guests and visitors.
• Tag vehicle keys with date, time, registration number, vehicle make/model, and guest contact or room number.
• Provide accurate valet tickets or receipts to guests.
• Verify guest tickets/receipts before returning keys or vehicles.
• Park and retrieve vehicles safely, avoiding any damage.
• Operate both manual and automatic transmission vehicles.
• Provide guests with information on hotel amenities, hours of operation, and local attractions.
• Direct and monitor personal and commercial vehicle traffic including taxis, limousines, and buses.
• Ensure vehicles are legally parked and maintain smooth traffic flow.
• Maintain security of vehicles and belongings, including proper key control.
• Follow up with guests to ensure requests are completed to their satisfaction.
• Open and close the parking facility as assigned.
• Document and report vehicle incidents such as accidents, damages, theft, or missing articles.
• Review shift logs and update logbooks with relevant information.
• Report accidents, injuries, and unsafe conditions to management.
• Monitor and maintain safety, cleanliness, and organization of parking areas, portico, and valet stand.
• Report any security concerns or security hazards promptly.
• Reroute traffic when parking capacity is reached and communicate updates to staff.

Skills

Communication skills

Customer service

Stamina

Multitasking

Integrity

Vehicle operation

Organizational skills

Guest inquiries

Education

High school diploma or equivalent

Job description

Grand Adirondack Hotel is seeking a Valet Driver to deliver exceptional guest service while safely parking and retrieving vehicles. The role requires clear communication, professionalism, and attention to detail, with duties including opening doors, greeting guests, and assisting with luggage as needed.

You will document vehicle information, manage keys securely, and maintain a friendly, efficient flow of traffic in the portico.