Concierge/Valet

VPNE Parking Solutions LLC; Boston (MA); On-site; USD 25,000 - 30,000; Part time

Job summary

VPNE Parking Solutions LLC in Boston is seeking a Concierge Ambassador for weekend shifts (Sat & Sun, 3pm-11pm) to greet guests, maintain a clean environment, and deliver courteous, high-quality service. You will handle guest interactions with a welcoming posture and support safety across locations.

This entry-level role requires English fluency, a high school diploma, and a driver’s license, with a strong emphasis on problem solving and organization.

Qualifications

• Willing to work weekends and stand for long periods.
• Ability to read, write and verbally communicate in English.
• Driver's license required.
• Ability to lift up to 50 pounds and push up to 200 pounds.
• Must be at least 18 years old.
• Able to receive medical and security clearance for locations.
• Maintain uniform standards and presentable appearance.
• Strong problem-solving and organizational skills.

Responsibilities

• Make exceptional guest experiences the priority in every interaction.
• Contribute to a safe environment for guests and employees per guidelines.
• Maintain a ready-to-serve posture welcoming to guests.
• Make eye contact and smile to acknowledge guests.
• Prioritize assisting guests before other tasks.
• Work efficiently, without rushing, to help guests.
• Use VPNE preferred word choices when speaking with guests.
• Follow cash handling guidelines per company policies.
• Empty trash, sweep and perform other cleaning duties as needed.
• Performs other duties within the Ambassador role.

Skills

Customer service

English proficiency

Cash handling

Physical ability

Interpersonal skills

Organization

Problem solving

Education

High School Diploma/GED

Tools

Cash register

Job description

The role of the Concierge Ambassador is to complete the customer interaction pleasantly and courteously, maintain a clean and professional environment, and ensure excellent service in every interaction. They are key players in delivering exceptional customer service.

Schedule: Saturday & Sunday 3pm-11pm

Responsibilities

• Make exceptional guest experiences the priority in every interaction
• Contribute to a safe environment for all guests and employees per company and site-specific guidelines
• Maintaining a ready to serve posture that is welcoming to guests
• Make eye contact and smile to all guests to acknowledge them
• Prioritize assisting guests before other tasks
• Working efficiently, without rushing, to help guests
• Use VPNE preferred word choices while speaking with guests
• Follow all cash handling guidelines per company policies
• Empty trash, sweep and perform other cleaning duties as needed
• Performs other duties as assigned within the scope of the Ambassador role.

Qualifications

**Drivers license required**

• Ability to read, write and verbally communicate in English
• Ability to effectively maneuver around various locations both inside and outside while engaging in, bending, prolonged standing, running, and prolonged sitting and in all weather conditions
• Ability to receive medical and security clearance for one or more locations
• Possess the manual dexterity to operate essential office equipment, including computers and cash registers
• Possess the mental acuity to be able to process cash and manual transactions
• Ability to lift a minimum of 50 pounds and push a minimum of 200 pounds
• Be at least 18 years of age
• Be able and willing to smile during every customer interaction
• Maintain uniform standards while around the account
• Ability to create relationships with customers
• Organization and strong problem-solving abilities

Years of Experience: Entry Level

Language Skills: Proficient in English both verbally and written

Education Requirements: High School Diploma/GED

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