Concierge Transportation Specialist (Accepting Applications Only)

KB Luxury Group; Vero Beach (FL); On-site; USD 19,000 - 28,000; Full time

Job summary

KB Luxury Group is seeking a Concierge Transportation Specialist to provide safe, timely transportation of passengers and operational items across airport properties. This role is customer-facing with a service-first mindset and requires driving shuttle-size vehicles.

The position is on airport grounds, requiring airport badge, background check, and random drug testing. Shifts include mornings, evenings, weekends, and holidays with both full-time and part-time options available.

Qualifications

• Valid state driver’s license required.
• Ability to meet company/insurance driving requirements (acceptable driving record).
• Ability to lift up to 75 lbs and perform repeated loading/unloading.
• Strong customer service and communication skills.
• Reliable attendance and punctuality; ability to work flexible shifts.

Responsibilities

• Safely transport passengers between parking lots, garages, terminals, and other assigned locations.
• Deliver a concierge-level experience by greeting passengers, assisting with directions, and providing courteous, professional support.
• Load, secure, and unload luggage, supplies, tools, and equipment as needed.
• Conduct basic pre-trip and post-trip vehicle checks and report concerns promptly.
• Maintain a clean and professional vehicle appearance.
• Follow all traffic laws, safety rules, and company procedures at all times.
• Communicate timing, passenger needs, delays, route changes, and incidents to leadership.
• Support operational runs by moving supplies/tools between locations with safe lifting practices.
• Maintain an on-time schedule and performance.

Skills

Driver's license

Clean driving record

Lifting up to 75 lbs

Customer service

Punctuality

Flexible shifts

Job description

Concierge Transportation Specialist (Accepting Applications Only)

POSITION SUMMARY

The Concierge Transportation Specialist is responsible for safe, timely, and professional transportation of passengers and operational items (luggage, supplies, tools, and equipment) between parking areas, terminals, garages, and other designated locations. This is a customer-facing role that requires a service-first mindset, strong safety habits, and the ability to perform physical tasks in a fast-moving environment. Must be comfortable driving vehicles up to the size of a shuttle bus, is a 24/7/365 position, is located on airport property, and will require airport badging, passing a background check and random drug and alcohol testing.

KEY RESPONSIBILITIES

• Safely transport passengers between parking lots, garages, terminals, and other assigned locations.
• Deliver a concierge-level experience by greeting passengers, assisting with directions, and providing courteous, professional support.
• Load, secure, and unload luggage, supplies, tools, and equipment as needed.
• Conduct basic pre-trip and post-trip vehicle checks (safety items, cleanliness, visible issues) and report concerns promptly.
• Maintain a clean and professional vehicle appearance.
• Follow all traffic laws, safety rules, and company procedures at all times.
• Communicate clearly with leadership regarding timing, passenger needs, delays, route changes, and incidents.
• Support operational runs as needed (moving supplies/tools between locations) while using safe lifting and handling practices.
• Must maintain an “on time” schedule and performance.

REQUIRED QUALIFICATIONS

• Valid state Driver’s License (required).
• Ability to meet company/insurance driving requirements (including acceptable driving record).
• Ability to lift, up to 75 lbs. and perform repeated loading/unloading.
• Strong customer service and communication skills.
• Reliable attendance and punctuality; ability to work flexible shifts.

PREFERRED QUALIFICATIONS

• 1 year experience.
• Shuttle, transportation, valet, hospitality, or concierge experience.
• Experience working in high-traffic environments (terminals, parking operations, venues, etc.).
• Experience assisting passengers with luggage and special requests.
• Prior shuttle driving experience is helpful.

PHYSICAL REQUIREMENTS

• Ability to lift, carry, push, and pull up to 75 lbs.
• Ability to stand/walk for extended periods and work outdoors as needed.
• Ability to bend, reach, and climb in/out of vehicles repeatedly during a shift.
• Must be able to move with a sense of urgency.

SCHEDULE & AVAILABILITY

Full-Time and Part-Time (may be scheduled for up to 35 hours. Shifts may include mornings, evenings, weekends, and holidays based on operational needs and weather.

WORK ENVIRONMENT

Work is performed in and around terminals, parking lots/garages, loading zones, and outdoor areas in varying weather conditions.

Valid state Driver’s License (required).

Ability to meet company/insurance driving requirements (including acceptable driving record).

Ability to lift, up to 75 lbs. and perform repeated loading/unloading.

Strong customer service and communication skills.

Reliable attendance and punctuality; ability to work flexible shifts.