Concierge - Stevenson Oaks

MRC Mirador; Fort Worth (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading senior living community in Fort Worth is seeking a full-time Concierge. The role focuses on providing exceptional service to residents and visitors, ensuring a welcoming atmosphere. Ideal candidates are friendly, organized, and committed to excellence in customer service.

Benefits

401K with a 4% company match

Generous paid time off

Quarterly bonus program

Paid training

Food and drink discount

Free uniforms

Qualifications

• Front desk/receptionist experience preferred.
• Outstanding customer service skills.

Responsibilities

• Ensures extraordinary customer service experience in the lobby.
• Greets all visitors enthusiastically and professionally.
• Assists residents with scheduling transportation services.

Skills

Customer Service

Communication

Multitasking

Job description

Job Details

Job Location: Stevenson Oaks - Fort Worth, TX

Salary Range: Undisclosed

MRC’s Stevenson Oaks community is the newest senior living choice in Fort Worth with 172 independent living apartments, 40 assisted living units, and 24 memory support suites offering an array of services. The community is designed to inspire connection, joy, and purpose throughout the aging process, emphasizing growth despite age. As a mission-driven, non-profit community, Stevenson Oaks is committed to a faith-inspired, elder-centered, and relationship-based culture. With an unmatched standard of excellence, the community becomes more than a building; it becomes a home.

We are currently seeking a full-time Concierge. Our concierges have the ability to make every resident, family member, and visitor feel welcome. If you are friendly, well-organized, and committed to providing extraordinary service, we would love to hear from you!

The Concierge:

• Shift: Tues, Thurs, and Saturday 8am-8pm
• Ensures everyone who walks into the Stevenson Oaks lobby has an extraordinary customer service experience.
• Greets all visitors in an enthusiastic, professional manner.
• Answers all incoming calls on the main phone line.
• Signs for all deliveries and promptly calls employees/residents receiving packages.
• Assists residents with scheduling transportation services and enters work order requests.

We offer:

• 401K with a 4% company match
• Generous paid time off - earn and use immediately (part-timers too)
• Quarterly bonus program
• Paid training
• Food and drink discount
• Free uniforms

Minimum Qualifications:

• Front desk/receptionist experience preferred
• Outstanding customer service skills
• Excellent communication skills
• Basic computer skills
• Ability to multitask
• Ability to project a friendly, courteous personality towards residents, families, and co-workers
• Maintains a professional appearance
• Must be able to work weekends