Concierge Security Supervisor Officer - Graveyard

Garda World Security; Portland (OR); On-site; USD 30,572 - 43,542; Full time

Benefits offered by this job

Competitive hourly wage

Medical, dental, vision insurance

401(k) with employer matching

PTO and paid holidays

Disability coverage

Life insurance

Uniform provided

Career growth opportunities

Job summary

GardaWorld Security in Portland, Oregon, is seeking a Concierge Security Supervisor who will focus on exceptional customer service, welcoming visitors, verifying identities, and guiding guests across shifts in office towers, hotels, and shopping centers. The role requires at least 1 year in security-related work and 1 year in supervisory duties, plus the ability to pass an extensive screening.

GardaWorld offers a competitive hourly wage, a full benefits package, uniform provided, and

Qualifications

• Authorized to work in the United States.
• High school diploma or GED required.
• Extensive screening process must be passed.
• Exceptional customer service skills.
• Proficient with basic phone and computer usage.
• Strong problem-solving and communication abilities.
• Minimum 1 year in Security, Military, or Law Enforcement; 1 year in security supervision.
• State license is required where applicable.

Responsibilities

• Welcoming visitors and verifying identity; guiding them.
• Manage access control and patrol to identify risks.
• Inspect equipment and report maintenance needs.
• Respond to incidents, provide first aid, coordinate with emergency teams.
• Write incident reports and communicate concerns.
• Maintain safety for individuals and property; uphold GardaWorld values.
• Supervise daily security services and site staffing.
• Develop relationships with clients and staff; liaise with GardaWorld.
• Ensure logs and post orders are maintained.

Skills

Customer service

Communication skills

Problem solving

Phone & computer skills

Security/Military/Law enforcement exp

Security supervisor exp

US work authorization

Education

High school diploma or GED

Job description

Ready to suit up as a Concierge?

What matters most in a role like this is your ability to build meaningful connections. Tell us about how your natural ability to engage with others reassures and inspires confidence.

As a Security Officer – Concierge, there is a strong focus on customer service, as you will be working with people across all shifts in environments such as office towers, hotels, shopping centers, etc.

What’s in it for you:

• Site Location: Portland/Oregon
• Set schedule: Full-time/ Tuesday - Saturday, 11:00 pm - 7:00 am, and 40/hr
• Competitive hourly wage of $26.90 (DailyPay is available for GardaWorld employees!)
• A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options
• Career growth opportunities at GardaWorld
• Uniform provided at no cost

Responsibilities of a Concierge Security Supervisor

• Customer service duties like welcoming, verifying identity, and guiding visitors
• Manage access control
• Perform regular patrols to identify potential risks
• Inspect security equipment and report any maintenance needs
• Respond to incidents, provide first aid, and coordinate with emergency teams
• Answer questions in person or by phone
• Write incident reports and communicate security concerns
• Ensure the safety and protection of individuals and property
• Ensure that GardaWorld Security core values are integrated into and throughout all business practice.
• Supervise the day-to-day security service provided to the facility and ensure service is of the highest standards – capable of representing GardaWorld as the premier provider of security services in the industry

• Ensure that operational logs, records and post orders are maintained appropriately.
• Develop and maintain effective relationships with clients and employees and serve as the liaison between GardaWorld, our client, and our assigned staff
• Maintain the goal of zero safety incidents, while at the same time managing a robust safety culture and a robust safety program that is appropriate to the operating environments
• Regularly review security officer schedules and staffing levels to identify opportunities for improvement of security operations, decreased risk, and reduced cost where possible
• Immediate responsibility to direct, supervise, and support shift officers.
• Supervise & manage employees on your shift at your assigned job site.
• Maintain a healthy, professional relationship with our client at the assigned site.
• Exercise independent judgment and sound decision-making in performing all duties.
• Additional duties as assigned.

Qualifications for Concierge Security Supervisor

• Be authorized to work in the U.S.
• Be able to provide documentation of a high school diploma or GED
• Be able to ace (and pass) an extensive screening process
• Exceptional customer service skills
• Proficient in basic phone & computer skills
• Must have strong problem-solving skills & great communication skills
• Must have at least 1 year of Security, Military, or Law Enforcement experience!
• Must have 1 year of security supervisor experience
• You have a state license if required

In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. 26% of our corporate employees started as frontline workers.

If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you!

GardaWorld Security is a global champion in sophisticated, tailored security solutions, employing and training highly skilled, dedicated professionals worldwide.

Employment is contingent upon the successful completion of a background check and drug screening, which will be conducted after an offer of employment is extended.

It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned based on sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.

**STATE LICENSE NUMBER IF REQUIRED**