Concierge Security Supervisor - Office Building

GardaWorld; New York (NY); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer matching

PTO and paid holidays

Disability coverage

Life insurance

Uniform provided

Job summary

GardaWorld Security Services is seeking a Concierge Security Officer in New York, NY to deliver exceptional customer service in office towers, hotels, and shopping centers. You will engage with visitors, verify identities, manage access, and respond to incidents while maintaining safety for people and property.

The role emphasizes clear communication, reliability, and a professional presence. GardaWorld offers competitive pay, comprehensive benefits, uniforms provided, paid time off, and

Qualifications

• Authorized to work in the U.S.
• High School Diploma or GED documentable
• Exceptional customer service skills
• Proficient with basic phone/computer skills
• New York State Guard license required
• 2–4 years supervisory experience preferred
• 2–4 years hands-on experience with Windows 10, MS Word, Excel, Email

Responsibilities

• Customer service duties: welcome visitors and guide them
• Manage access control
• Conduct regular patrols to identify risks
• Inspect security equipment and report maintenance needs
• Respond to incidents and coordinate with emergency teams
• Answer questions in person or by phone
• Write incident reports and communicate concerns
• Ensure safety of individuals and property

Skills

Customer service

Supervisory experience

Communication

Education

High School Diploma or GED

New York State Guard license

Tools

Windows 10

MS Word

MS Excel

Email

Job description

GardaWorld Security Services is Now Hiring a Concierge Security Officer!

Ready to suit up as a Security Supervisor in a Concierge post?

What matters most in a role like this is your ability to build meaningful connections. Tell us about how your natural ability to engage with others reassures and inspires confidence.

As a Security Officer – Concierge, there is a high focus on customer service since you will be working with people on all shifts, in environments such as office towers, hotels, shopping centers, etc.

What’s In It For You

• Site Location: New York, NY
• Set schedule: Open Availability, Mornings, Evenings and Overnights
• Competitive hourly wage of $37.00 / Hour (DailyPay is available for GardaWorld employees!)
• A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options
• Career growth opportunities at GardaWorld
• Uniform provided at no cost

Responsibilities Of a Concierge Security Guard

• Customer service duties like welcoming, verifying identity, and guiding visitors
• Manage access control
• Perform regular patrols to identify potential risks
• Inspect security equipment and report any maintenance needs
• Respond to incidents, provide first aid, and coordinate with emergency teams
• Answer questions in person or by phone
• Write incident reports and communicate security concerns
• Ensure the safety and protection of individuals and property

Qualifications For Concierge Security Guard

• Be authorized to work in the U.S.
• Be able to provide documentation of High School Diploma or GED
• Exceptional customer service skills
• Proficient in basic phone & computer skills
• If you have Security, Military, Law Enforcement experience – even better!
• 2-4 years prior experience working in a Supervisory Role.
• 2-4 years hands on experience with Windows 10, MS Word, Excel, Email, typing, etc.
• New York State Guard license required.

In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work.

It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.

NY# 11000162095