Concierge Security Supervisor: Lead Visitor Access

GardaWorld; Warren (OH); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Uniform provided at no cost

Job summary

GardaWorld Security Services is seeking a Concierge Security Supervisor in Warren, OH. The role emphasizes customer service while supervising concierge security across shifts in office towers, hotels, and retail environments.

Key responsibilities include welcoming visitors, verifying identities, managing access, patrolling for risks, and coordinating with emergency teams. Competitive hourly wages and comprehensive benefits are offered.

Qualifications

• Be authorized to work in the U.S.
• Be able to provide documentation of High School Diploma or GED
• Be able to ace (and pass) an extensive screening process
• Exceptional customer service skills
• Proficient in basic phone & computer skills
• If you have Security, Military, Law Enforcement experience – even better!
• You have a state license if required

Responsibilities

• Customer service duties like welcoming, verifying identity, and guiding visitors
• Manage access control
• Perform regular patrols to identify potential risks
• Inspect security equipment and report any maintenance needs
• Respond to incidents, provide first aid, and coordinate with emergency teams
• Answer questions in person or by phone
• Write incident reports and communicate security concerns
• Ensure the safety and protection of individuals and property

Skills

Exceptional customer service

Phone & computer skills

Education

High School Diploma or GED

Job description

GardaWorld Security Services is seeking a Concierge Security Supervisor in Warren, OH. The role emphasizes customer service while supervising concierge security across shifts in office towers, hotels, and retail environments.

Key responsibilities include welcoming visitors, verifying identities, managing access, patrolling for risks, and coordinating with emergency teams. Competitive hourly wages and comprehensive benefits are offered.