Concierge Security Supervisor - Customer-First Protection Lead

GardaWorld; New York (NY); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Uniform provided at no cost

Benefits package (medical, dental, vis

401(k) with employer matching

Paid time off and holidays

DailyPay option

Career growth opportunities

Job summary

GardaWorld Security Services is seeking a Concierge Security Officer in the Bronx, NY. The role emphasizes customer service while controlling access, patrolling, and responding to incidents to protect people and property.

The position offers a set 6:00AM–2:00PM shift, requires 2–4 years in a supervisory capacity, NY Guard License, and strong computer/phone basics. Competitive benefits and uniform provided.

Qualifications

• Authorized to work in the U.S.
• High School Diploma or GED
• Exceptional customer service skills
• Proficient in basic phone & computer usage
• Security, Military or Law Enforcement experience beneficial
• 2–4 years supervisory experience
• 2–4 years hands-on experience with Windows 10, MS Word, Excel, Email
• New York State Guard License is required

Responsibilities

• Customer service duties like welcoming, verifying identity, and guiding visitors
• Manage access control
• Perform regular patrols to identify potential risks
• Inspect security equipment and report maintenance needs
• Respond to incidents, provide first aid, and coordinate with emergency teams
• Answer questions in person or by phone
• Write incident reports and communicate security concerns
• Ensure the safety and protection of individuals and property

Skills

Supervisory experience

Customer service

Phone & computer skills

Education

High School Diploma or GED

New York State Guard License

Tools

Windows 10

MS Word

Excel

Email

Job description

GardaWorld Security Services is seeking a Concierge Security Officer in the Bronx, NY. The role emphasizes customer service while controlling access, patrolling, and responding to incidents to protect people and property.

The position offers a set 6:00AM–2:00PM shift, requires 2–4 years in a supervisory capacity, NY Guard License, and strong computer/phone basics. Competitive benefits and uniform provided.