Concierge Security Supervisor — 3rd Shift, Full-Time, Growth & Benefits

GardaWorld; Akron (OH); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

Uniform provided

Medical insurance

Dental insurance

Vision insurance

401(k) matching

Paid time off

Paid holidays

Disability insurance

Life insurance

DailyPay access

Career growth

Job summary

GardaWorld Security Services is hiring a Concierge Security Supervisor in Akron, OH. This role prioritizes customer service as you engage with visitors, verify identities, and guide guests across environments such as office towers, hotels, and shopping centers.

You will manage access control, perform patrols, inspect equipment, and respond to incidents while coordinating with emergency teams. A HS diploma or GED and US work authorization are required; background screening is mandatory.

Qualifications

• Authorized to work in the U.S.
• High School Diploma or GED required.
• Able to pass extensive screening process.
• Exceptional customer service skills.
• Proficient in basic phone & computer use.
• Security/Military/Law Enforcement background a plus.
• State license if required.

Responsibilities

• Welcome, verify identity, and guide visitors.
• Manage access control.
• Perform regular patrols to identify risks.
• Inspect security equipment and report maintenance needs.
• Respond to incidents, provide first aid, and coordinate with emergency teams.
• Answer questions in person or by phone.
• Write incident reports and communicate security concerns.
• Ensure safety of individuals and property.

Skills

Customer service

Communication skills

Basic computer skills

Interpersonal skills

Phone etiquette

Education

High School Diploma or GED

Tools

Access control systems

Job description

GardaWorld Security Services is hiring a Concierge Security Supervisor in Akron, OH. This role prioritizes customer service as you engage with visitors, verify identities, and guide guests across environments such as office towers, hotels, and shopping centers.

You will manage access control, perform patrols, inspect equipment, and respond to incidents while coordinating with emergency teams. A HS diploma or GED and US work authorization are required; background screening is mandatory.