Concierge Security Officer – Night Shift, Customer Focus

Garda World Security; Akron (OH); On-site; USD 44,083,000 - 49,594,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Paid holidays

Disability insurance

Life insurance

Uniform provided

Job summary

GardaWorld Security is seeking a Concierge Security Officer in Akron, OH. The role emphasizes exceptional customer service, welcoming visitors, verifying identity, and guiding guests to the right locations in office towers, hotels, and shopping environments.

As a Security Officer - Concierge, you will work with people across shifts and must maintain high service standards while ensuring safety. The position is full-time with a strict schedule and competitive pay.

Qualifications

• Authorized to work in the U.S.
• High School Diploma or GED required.
• Must pass extensive screening process.
• Exceptional customer service skills required.
• Proficient in basic phone & computer skills.
• Security, Military, or Law Enforcement experience is a plus.
• State license if required.

Responsibilities

• Welcome visitors and verify identity; guide to the appropriate person.
• Manage access control and monitor entry points.
• Perform regular patrols and identify potential risks.
• Inspect security equipment and report maintenance needs.
• Respond to incidents, provide first aid, and coordinate with emergency teams.
• Answer questions in person or by phone.
• Write incident reports and communicate security concerns.
• Ensure the safety and protection of individuals and property.

Skills

Exceptional customer service

Excellent communication

Phone & computer skills

Team player

Education

High School Diploma or GED

Job description

GardaWorld Security is seeking a Concierge Security Officer in Akron, OH. The role emphasizes exceptional customer service, welcoming visitors, verifying identity, and guiding guests to the right locations in office towers, hotels, and shopping environments.

As a Security Officer - Concierge, you will work with people across shifts and must maintain high service standards while ensuring safety. The position is full-time with a strict schedule and competitive pay.