Concierge Security Officer - Multiple Shifts

GardaWorld; Erlanger (KY); Presencial; USD 22.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, and vision insurance

401(k) with employer matching

Paid time off (PTO)

Paid holidays

Disability coverage

Life insurance

Uniform provided

Descripción de la vacante

GardaWorld Security Services in Erlanger, KY is hiring a Concierge Security Officer to provide frontline customer service in diverse environments such as office towers, hotels, and shopping centers.

The role emphasizes welcoming visitors, verifying identities, and guiding guests while maintaining high security standards across all shifts. A strong service mindset and reliability are essential, with full-time schedules offered and a comprehensive benefits package.

Formación

• Authorized to work in the U.S.
• High School Diploma or GED
• Able to pass an extensive screening process
• Exceptional customer service skills
• Proficient with basic phone and computer tasks
• State license if required

Responsabilidades

• Welcome and verify identity of visitors and guide them as needed
• Manage access control and regular patrols
• Inspect security equipment and report maintenance needs
• Respond to incidents and coordinate with emergency teams
• Provide first aid when required and contact appropriate personnel
• Answer questions in person or by phone
• Write clear incident reports and communicate concerns
• Ensure safety and protection of people and property

Conocimientos

Customer service

Communication

Basic computer skills

Educación

HS Diploma or GED

Descripción del empleo

GardaWorld Security Services is Now Hiring a Concierge Security Officer!

Ready to suit up as a Security Guard in a Concierge post?

What matters most in a role like this is your ability to build meaningful connections. Tell us about how your natural ability to engage with others reassures and inspires confidence.

As a Security Officer - Concierge, there is a high focus on customer service since you will be working with people on all shifts, in environments such as office towers, hotels, shopping centers, etc.

What's in it for you:

• Site Location: Erlanger, KY
• We have two set schedules available:
  • Shift 1: Full-time, Friday through Monday, 2nd Shift, 3 p.m. to 11 p.m.
  • Shift 2: Full-time, Monday through Friday, 1st Shift, 7 a.m. to 3 p.m.
• Competitive hourly wage of $19.57 / hour (DailyPay is available for GardaWorld employees!)
• A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options
• Career growth opportunities at GardaWorld
• Uniform provided at no cost

Responsibilities of a Concierge Security Guard

• Customer service duties like welcoming, verifying identity, and guiding visitors
• Manage access control
• Perform regular patrols to identify potential risks
• Inspect security equipment and report any maintenance needs
• Respond to incidents, provide first aid, and coordinate with emergency teams
• Answer questions in person or by phone
• Write incident reports and communicate security concerns
• Ensure the safety and protection of individuals and property

Qualifications for Concierge Security Guard

• Be authorized to work in the U.S.
• Be able to provide documentation of High School Diploma or GED
• Be able to ace (and pass) an extensive screening process
• Exceptional customer service skills
• Proficient in basic phone & computer skills
• If you have Security, Military, Law Enforcement experience - even better!
• You have a state license if required

Employment is contingent on the successful completion of a background check and drug screening to be conducted after an offer of employment is extended.

It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment

In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. 26% of our corporate employees started as frontline workers.

If you're ambitious with an entrepreneurial spirit - someone who wants to be a GardaWorld Ambassador - a promising career awaits you!

GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.

We also have tactical, surveillance, and even casual roles available.