Security Officer - On Call Officer

Garda World Security; Austin (TX); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer matching

Paid time off (PTO)

Paid holidays

Disability coverage

Life insurance

Uniform provided

Job summary

GardaWorld Security is seeking a Concierge Security Officer in Austin, TX. The role emphasizes exceptional customer service while safeguarding people and property across office towers, hotels, and shopping centers.

You will handle access control, perform patrols, and respond to incidents with calm, professional coordination. A strong screening process, license eligibility, and 18+ age are required.

Qualifications

• High school education or GED required.
• Pass extensive screening including background check and drug screen.
• Texas Security License or ability to obtain one.
• Must be at least 18 years old per law/contractual requirements.
• Security, military, or law enforcement experience encouraged.

Responsibilities

• Welcome, verify identity, and guide visitors.
• Manage access control.
• Perform regular patrols to identify risks.
• Inspect security equipment and report maintenance needs.
• Respond to incidents and coordinate with emergency teams.
• Answer questions in person or by phone.
• Write incident reports and communicate security concerns.
• Ensure safety and protection of people and property.

Skills

Customer service

Background check

Drug screen

Security/Military/Law enforcement

Texas Security License

18+ years old

Education

High school education or GED

Job description

GardaWorld Security Services is Now Hiring a Concierge Security Officer!

Ready to suit up as a Security Guard in a Concierge post?

What matters most in a role like this is your ability to build meaningful connections. Tell us about how your natural ability to engage with others reassures and inspires confidence.

As a Security Officer – Concierge, there is a high focus on customer service since you will be working with people on all shifts, in environments such as office towers, hotels, shopping centers, etc.

What’s in it for you:

• Set schedule: Must be available to work all shifts and days of the week. This position is a non - guaranteed of hours but has a strong possibility for 32 - 40 hours each week.
• Competitive hourly wage of $19.75 (DailyPay is available for GardaWorld employees!)
• A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options
• Career growth opportunities at GardaWorld
• Uniform provided at no cost

Responsibilities of a Concierge Security Guard

• Customer service duties like welcoming, verifying identity, and guiding visitors
• Manage access control
• Perform regular patrols to identify potential risks
• Inspect security equipment and report any maintenance needs
• Respond to incidents, provide first aid, and coordinate with emergency teams
• Answer questions in person or by phone
• Write incident reports and communicate security concerns
• Ensure the safety and protection of individuals and property

Qualifications for Concierge Security Guard

• You have a high school education or equivalent (GED)
• You’re able to ace (and pass) an extensive screening process
• If you are able to pass both background and drug screen
• If you have Security, Military, Law Enforcement experience – even better!
• You have a Texas Security License or ability to obtain one
• You are at least 18 years of age or older as required by applicable law or contractual requirement

In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. 26% of our corporate employees started as frontline workers.

If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you!

GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.

Not the job for you? Make sure to check out all our jobs! We also have tactical, surveillance, and even casual roles available.

It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment. License # B07179