Concierge Security Officer — Guest-Focused Protection & Benefits

GardaWorld; Phoenix (AZ); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off (PTO)

Paid holidays

Disability coverage

Life insurance

Job summary

GardaWorld Security Services is seeking a Concierge Security Officer to provide high-quality customer service in environments such as office towers, hotels, and shopping centers. You will welcome visitors, verify identities, control access, and patrol facilities to identify risks.

The role emphasizes customer service and the ability to engage with people across all shifts. Uniforms are provided, and background checks are required upon offer of employment.

Qualifications

• Authorized to work in the U.S.
• High School Diploma or GED or equivalent
• Able to pass an extensive screening process
• Exceptional customer service skills
• Proficient in basic phone and computer skills
• State license if required

Responsibilities

• Greet and guide visitors and verify identity
• Manage access control
• Perform regular patrols to identify risks
• Inspect security equipment and report maintenance needs
• Respond to incidents and coordinate with emergency teams
• Answer questions in person or by phone
• Write incident reports and communicate security concerns
• Ensure safety of individuals and property

Skills

Customer service

Access control

Patrols

Incident reporting

Education

High School Diploma or GED

Tools

Security equipment

Job description

GardaWorld Security Services is seeking a Concierge Security Officer to provide high-quality customer service in environments such as office towers, hotels, and shopping centers. You will welcome visitors, verify identities, control access, and patrol facilities to identify risks.

The role emphasizes customer service and the ability to engage with people across all shifts. Uniforms are provided, and background checks are required upon offer of employment.