Concierge Security Officer — Customer‑Focused Guarding

GardaWorld; Lexington (KY); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer matching

Paid time off (PTO)

Paid holidays

Disability coverage

Life insurance

Uniform provided

Career growth opportunities

Job summary

GardaWorld Security is seeking a Concierge Security Officer in Lexington, KY. You will focus on customer service, engage with visitors, verify identity, and guide guests across office towers, hotels, and shopping centers.

The role emphasizes security protocol, access control, and proactive patrols while maintaining a welcoming environment for clients and tenants. Background checks and screenings apply, with uniform provided.

Qualifications

• Must be authorized to work in the U.S.
• High School Diploma or GED required
• Must pass an extensive screening process
• Exceptional customer service skills required
• Proficient in basic phone & computer skills
• Security/Military/Law Enforcement experience is a plus
• State license if required

Responsibilities

• Welcome, verify identity, and guide visitors
• Manage access control
• Perform regular patrols to identify risks
• Inspect security equipment and report maintenance needs
• Respond to incidents, provide first aid, coordinate with emergency teams
• Answer questions in person or by phone
• Write incident reports and communicate security concerns
• Ensure safety of individuals and property

Skills

Customer service

Communication

Work authorization (US)

Phone & computer basics

Screening process

State license (if required)

Education

High School Diploma or GED

Job description

GardaWorld Security is seeking a Concierge Security Officer in Lexington, KY. You will focus on customer service, engage with visitors, verify identity, and guide guests across office towers, hotels, and shopping centers.

The role emphasizes security protocol, access control, and proactive patrols while maintaining a welcoming environment for clients and tenants. Background checks and screenings apply, with uniform provided.