Concierge Security Officer - Customer Focus & Growth

GardaWorld; Kernersville (NC); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Uniform provided

DailyPay available

Career growth opportunities

Job summary

GardaWorld Security Services is seeking a Concierge Security Officer in Kernersville, NC. The role emphasizes customer service as you engage with visitors, verify identities, and manage access, in environments like offices, hotels, and shopping centers.

You will handle patrols, incident reporting, and coordination with emergency teams, while maintaining safety and security for people and property. The position requires CPR/First Aid and an active PPSB license, plus U.S. work eligibility.

Qualifications

• Must have an ACTIVE or recently expired PPSB license.
• CPR First Aid and AED Required
• Must be over the age of 18 years old.
• Be authorized to work in the U.S.
• Must have at least 1 year of security experience.
• Be able to provide documentation of High School Diploma or GED
• Be able to ace (and pass) an extensive screening process
• Exceptional customer service skills
• Proficient in basic phone & computer skills
• If you have Security, Military, Law Enforcement experience – even better!
• You have a state license if required

Responsibilities

• Customer service duties like welcoming, verifying identity, and guiding visitors
• Manage access control
• Perform regular patrols to identify potential risks
• Inspect security equipment and report any maintenance needs
• Respond to incidents, provide first aid, and coordinate with emergency teams
• Answer questions in person or by phone
• Write incident reports and communicate security concerns
• Ensure the safety and protection of individuals and property

Skills

PPSB license

CPR/First Aid

AED knowledge

18+ years old

US work authorization

Security experience

Screening process

Customer service

Phone & computer skills

Security/Military background

State license (if required)

Education

High School Diploma or GED

Job description

GardaWorld Security Services is seeking a Concierge Security Officer in Kernersville, NC. The role emphasizes customer service as you engage with visitors, verify identities, and manage access, in environments like offices, hotels, and shopping centers.

You will handle patrols, incident reporting, and coordination with emergency teams, while maintaining safety and security for people and property. The position requires CPR/First Aid and an active PPSB license, plus U.S. work eligibility.