Concierge Security Officer: Customer-First Patrol & Access

Garda World Security; Napa, Northern (CA, KY); Hybrid; USD 30,000 - 35,000; Full time

Benefits offered by this job

Uniform provided at no cost

Career growth opportunities

Job summary

GardaWorld Security Services is seeking a Concierge Security Officer in Napa, CA. You will focus on exceptional customer service while welcoming visitors, verifying identities, and guiding guests across office towers, hotels, and shopping centers.

We offer a set schedule with weekend coverage, competitive hourly pay, benefits, and career growth opportunities. Uniforms are provided at no cost, and prior security or related experience is valued to enhance team safety and visitor experience.

Qualifications

• Be authorized to work in the U.S.
• Provide documentation of High School Diploma or GED
• One year of security experience required
• Exceptional customer service skills
• Proficient in basic phone & computer skills
• Security, Military, Law Enforcement experience is a plus
• State security license (BSIS Guard Card) and 32hr BSIS trainings

Responsibilities

• Welcoming and guiding visitors and verifying identity
• Manage access control
• Conduct regular patrols and identify risks
• Inspect security equipment and report maintenance needs
• Respond to incidents and coordinate with emergency teams
• Answer questions in person or by phone
• Write incident reports and communicate security concerns
• Protect individuals and property

Skills

Customer service

Communication

Basic IT skills

Education

High School Diploma or GED

BSIS Guard Card

Job description

GardaWorld Security Services is seeking a Concierge Security Officer in Napa, CA. You will focus on exceptional customer service while welcoming visitors, verifying identities, and guiding guests across office towers, hotels, and shopping centers.

We offer a set schedule with weekend coverage, competitive hourly pay, benefits, and career growth opportunities. Uniforms are provided at no cost, and prior security or related experience is valued to enhance team safety and visitor experience.