Concierge Security Officer

Raymond James; Saint Petersburg (FL); On-site; USD 30,000 - 45,000; Full time

Job summary

Join a leading company as a Concierge Security Officer, responsible for ensuring safety and security at their on-site conference center. This role involves physical security, visitor management, and emergency response, with a focus on excellent service. Ideal candidates will have a high school diploma and relevant experience in security or law enforcement.

Qualifications

• 1+ year in law enforcement, military police, or security.
• Ability to obtain Class D Security License within 120 days.

Responsibilities

• Provide physical security and protection of personnel and assets.
• Monitor associate and visitor movements.
• Respond to medical emergencies.

Skills

Problem Solving

Communication

Crowd Management

Education

High School Diploma

Tools

Communication Equipment

Job description

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Job Summary:

As part of a 24/7 proprietary security team, you will be responsible for providing a safe and secure environment at Raymond James. This role involves security and concierge guest services for our on-site conference and experience center. Responsibilities include physical security, electronic access control, visitor management, CCTV, and life safety systems. You will interact constantly with associates and guests, maintaining a Service 1st approach with a concierge feel.

Job Description

Follows established procedures to perform routine tasks and receives guidance for non-routine tasks, demonstrating sound decision-making. Independent judgment is required for unusual circumstances. Resolves questions and problems, referring new issues to appropriate personnel. Assignments include posts, patrols, rounds, security desks, and more.

Responsibilities

• Physical security and protection of personnel and assets.
• Patrol assigned buildings and grounds to deter criminal acts.
• Monitor associate and visitor movements.
• Investigate and record reported incidents.
• Report safety and fire hazards observed during patrols.
• Verify employee and visitor parking decals, enforce parking, and patrol.
• Escort nighttime associates if requested.
• Assist stranded motorists, using discretionary judgment for actions like changing tires or jump-starting batteries.
• Respond to medical emergencies.
• Participate in fire control and emergency evacuation teams.
• Manage building keys and security access cards.
• Assist with special events.
• Recommend security method improvements to management.
• Handle workplace threats following established procedures.
• Document and report security incidents properly.
• Perform other duties as assigned.

Knowledge Of

• Security principles in a corporate setting.
• Security threats, trends, and emergency protocols.
• Incidents like terrorism, bomb threats, fire safety, theft, sabotage, and violence.
• Electronic security systems.
• Florida State Statutes related to security.
• Detection of dangerous substances and devices.
• Crowd management techniques.
• Life Safety standards and protocols.

Skills In

• Inspecting buildings and grounds for security compliance.
• Responding to incidents and unusual activities.
• Monitoring arrivals and departures, verifying entry, maintaining logs.
• Controlling parking and traffic.
• Handling medical emergencies.
• Maintaining security records.
• Using communication equipment.
• Conducting inspections and preparing documentation.
• Operating office software and equipment.

Ability To

• Solve problems and provide solutions.
• Evaluate threats and respond appropriately.
• Interpret policies and prioritize tasks.
• Communicate effectively both orally and in writing.
• Work independently and as part of a team.
• Handle stressful situations professionally.
• Build effective relationships at all organizational levels.
• Stay current in the profession.

Educational/Previous Experience Requirements

• High School Diploma or equivalent, with 1+ year in law enforcement, military police, or security.

~or~

• Equivalent education, experience, or training approved by HR.

Licenses/Certifications

• Valid driver’s license with a good driving record.
• Class D Security License or ability to obtain within 120 days.
• CPR and First Aid certifications or ability to obtain within 180 days.

Education

High School (HS)

Work Experience

13 months to 3 years in general security experience.

Certifications

First Aid/CPR/AED - Red Cross, State Driver’s License, Florida Security License.

Travel

Less than 25% travel expected.

Workstyle

Resident work style.

Our Expectations

• Grow professionally and inspire others.
• Collaborate to achieve outcomes.
• Make prompt, client-focused decisions.
• Take ownership and accountability.
• Contribute to the firm's evolution.

Raymond James values diversity and is an equal opportunity employer. We foster a culture where authentic selves thrive, benefiting our organization, clients, and communities.