Concierge Security Coordinator

Garda World Security; St. Louis (MO); On-site; USD 60,000 - 80,000; Full time

Job summary

GardaWorld Security Services is looking for a Concierge Security Ambassador in St. Louis. This role emphasizes customer service in a variety of environments, offering a competitive hourly rate and a comprehensive benefits package. Join a company that values training and career growth opportunities, where your role can grow from frontline to leadership.

Benefits

Comprehensive benefits package

Career growth opportunities

Uniform provided at no cost

Qualifications

• Authorized to work in the U.S.
• Exceptional customer service skills required.
• Able to pass an extensive screening process.

Responsibilities

• Manage access control and perform regular patrols.
• Respond to incidents, provide first aid, and coordinate with emergency teams.
• Communicate regularly with field personnel and clients to ensure satisfaction.

Skills

Exceptional customer service skills

Basic phone & computer skills

Education

High School Diploma or GED

Job description

City

St. Louis

State

Missouri

Zip Code

63144

Branch Phone Number

314-396-8449

Branch

St. Louis

Hours Type

Full Time

Pay Rate

20.00

Job Description

GardaWorld Security Services is Now Hiring a Concierge Security Ambassador!

Ready to suit up as a Security Guard in a Concierge post?

What matters most in a role like this is your ability to build meaningful connections. Tell us about how your natural ability to engage with others reassures and inspires confidence.

As a Security Ambassador – Concierge, there is a high focus on customer service since you will be working with people on all shifts, in environments such as office towers, hotels, shopping centers, etc.

What’s in it for you:

• Site Location: St. Louis, MO
• Set schedule: 2nd shift, Wednesday through Friday, 2 p.m. to 10 p.m. and 1st shift Saturday through Sunday, 6 a.m. to 2 p.m.
• Competitive hourly wage of $20 / hour(DailyPay is available for GardaWorld employees!)
• A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options
• Career growth opportunities at GardaWorld
• Uniform provided at no cost

Responsibilities of a Concierge Security Ambassador

• Customer service duties like welcoming, verifying identity, and guiding visitors
• Manage access control
• Perform regular patrols to identify potential risks
• Inspect security equipment and report any maintenance needs
• Respond to incidents, provide first aid, and coordinate with emergency teams
• Answer questions in person or by phone
• Write incident reports and communicate security concerns
• Ensure the safety and protection of individuals and property
• Coordinate and assign security officers to client locations based on availability, qualifications, and coverage needs
• Maintain accurate scheduling records and respond quickly to changes or call-offs
• Communicate regularly with field personnel and clients to ensure satisfaction and efficiency
• Use scheduling software and other computer systems to track attendance, coverage, and availability
• Support field operations and management teams with real-time updates and follow-up
• Assist with onboarding, shift confirmations, and other scheduling-related tasks

Qualifications for Concierge Security Guard

• Be authorized to work in the U.S.
• Be able to provide documentation of High School Diploma or GED
• Be able to ace (and pass) an extensive screening process
• Exceptional customer service skills
• Proficient in basic phone & computer skills
• If you have Security, Military, Law Enforcement experience – even better!
• You have a state license if required
• Comfortable speaking on the phone and handling high call volumes
• Previous experience in scheduling, dispatch, customer service, or administrative roles preferred
• Background in sales or client relations is a plus

In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. Apply today – this could be more than a job! 26% of our corporate employees started as frontline workers.

If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you!

GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.

Not the job for you? Make sure to check out all our jobs! We also have tactical, surveillance, and even casual roles available.

Employment is contingent on the successful completion of a background check and drug screening to be conducted after an offer of employment is extended.

It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.

Job Code

1049 Concierge Security Officer

Sponsorship Request

None

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