Concierge Sat & Sun 7a-3p

Senior Lifestyle; Virginia; On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company dedicated to enriching the lives of residents through exceptional service and teamwork. In this role, you will be the welcoming face of the community, assisting residents and visitors while ensuring their safety and satisfaction. Your compassionate approach and strong communication skills will help create a positive environment, making a real difference in the lives of those you serve. With comprehensive benefits and a supportive team, this is an exciting opportunity to grow in a meaningful career while embodying the values of hospitality and respect.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Retirement Plan

Paid Time Off

Early Wage Access through DailyPay

Qualifications

• 3 months of related experience preferred.
• Ability to communicate clearly and effectively in English.

Responsibilities

• Greet residents and provide assistance to visitors and families.
• Monitor safety systems and investigate unusual activity.

Skills

Customer Service

Communication Skills

Compassion

Teamwork

Computer Skills

Education

High School Diploma or Equivalent

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

Company Description

Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART: Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role, you will be responsible for providing assistance to residents, guests, and vendors in the community.

Job Description

1. Greet residents and provide general assistance to visitors, prospective residents, and families.
2. Answer telephone calls.
3. Ensure the safety of residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms, and investigating any unusual activity.
4. Process reports for work orders, incidents, and concerns.
5. Receive packages, plants, prescription drugs, etc., and deliver or hold as requested.
6. Maintain the sign-in/out log for community keys and gate passes.
7. Assist other departments with administrative functions.
8. Respond to resident, family, and employee concerns promptly to provide high customer satisfaction.
9. Maintain a positive and professional demeanor toward all residents, visitors, and co-workers.

Qualifications

1. Three (3) months of related experience preferred.
2. Ability to communicate clearly and effectively in English.
3. Highly proficient computer skills; proficiency in Outlook, Excel, and Word required.
4. Compassionate, professional, kind, engaging, empathetic, and helpful.
5. Ability to work as part of a team and handle multiple tasks efficiently.
6. Ability to make independent decisions when necessary.
7. Maintain a positive and friendly demeanor toward residents and co-workers.

Additional Information

Senior Lifestyle offers comprehensive benefits including health, dental, vision, retirement, short-term and long-term disability, and paid time off. Employees can access earned wages early through DailyPay. All employees must provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal reasons, subject to applicable government requirements.