Concierge: Relationship & Process Lead

Energy Innovation Corp; Plymouth (MN); On-site; USD 52,000 - 74,000; Full time

Benefits offered by this job

Autonomy to set own schedule

Growth support

Job summary

MGM in Plymouth, MN is hiring a Concierge role that focuses on relationship building, process improvement, and ownership of outcomes. The position emphasizes a balance of mentorship and self-direction, with room to impact resilience and learning initiatives.

You will work in a fast-growing team, receive autonomy to set your schedule, and benefit from support to continue growing in your career. The role expects commuting to Plymouth, MN or flexible work as needed.

Qualifications

• Patience to mentor without taking over the keyboard.
• Proven track record delivering results as a junior Concierge.
• Growth mindset and openness to constructive feedback.
• Confident communicator across email, calls, and in-person meetings.
• Adaptability and resilience when facing shifting requirements.
• Understanding of Continuous Learning and Team Leadership in real-world settings.
• Willingness to commute to Plymouth, MN or work flexibly as needed.

Responsibilities

• Hand off Process Improvement work clean enough that nobody has to ask twice.
• Keep Continuous Learning handoffs warm so Plymouth partners never feel dropped.
• Tie general effort back to a number MGM cares about.
• Steer MGM's Resilience roadmap with both nerve and humility.
• Keep MGM's Relationship Building pipeline humming without constant hand-holding.
• Own the follow-through after the general meeting ends.
• Turn ambiguous Emotional Intelligence requests into shipped, measurable outcomes.

Skills

Mentoring

Junior Concierge track

Growth mindset

Verbal communication

Adaptability

Continuous Learning

Team Leadership

Job description

MGM in Plymouth, MN is hiring a Concierge role that focuses on relationship building, process improvement, and ownership of outcomes. The position emphasizes a balance of mentorship and self-direction, with room to impact resilience and learning initiatives.

You will work in a fast-growing team, receive autonomy to set your schedule, and benefit from support to continue growing in your career. The role expects commuting to Plymouth, MN or flexible work as needed.