Concierge/Receptionist- Senior Living- Part Time

Cantata Adult Life Services; Brookfield (IL); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player in senior living is seeking a dedicated Concierge/Receptionist to provide exceptional administrative support and reception services. This part-time role is vital in ensuring a welcoming atmosphere for residents and visitors alike. You will assist with daily operations, manage appointments, and maintain communication with various stakeholders. If you possess strong interpersonal skills and a commitment to service excellence, this opportunity allows you to make a meaningful impact in a supportive environment. Join a team that values compassion and integrity in caring for our community.

Qualifications

• High School graduate or equivalent required.
• Prior office/receptionist experience preferred.
• Effective communication skills with diverse groups.

Responsibilities

• Handle reception duties and greet visitors professionally.
• Assist Life Enrichment Director with daily operations.
• Observe and report changes in residents' conditions.

Skills

Verbal Communication

Written Communication

Microsoft Office

Reception Duties

Data Entry

Education

High School Graduate

Tools

Microsoft Office

Outlook Calendar

Job description

Concierge/Receptionist- Senior Living- Part Time

Join to apply for the Concierge/Receptionist- Senior Living- Part Time role at Cantata Adult Life Services.

Description

Provides a wide variety of reception, support, and administrative assistance to residents, visitors, guests, and other employee-partners. Administrative support should be in accordance with policies and procedures, current federal, state, and facility standards, guidelines, and regulations governing our company.

Principal Duties and Responsibilities:

• Upholds the Cantata Promise by treating all individuals with respect, integrity, and compassion.
• Assists the Life Enrichment Director with daily operations, encourages participation in wellness programs, and ensures building security.
• Handles reception duties, greets visitors, and directs them as needed. Communicates with residents and visitors, maintaining respect and fairness.
• Observes and reports changes in residents' conditions, completes administrative tasks, and handles data entry as instructed by the Nurse Manager or Campus Director.
• Schedules appointments, contacts residents or responsible parties, and works with Life Enrichment to manage activity calendars.
• Assists with transporting residents, photocopies/faxes documents, and ensures files are up-to-date and accessible.
• Monitors clerical supplies, delivers messages promptly, and distributes mail.
• Maintains a positive atmosphere in the department, adapts to changing situations, and follows work assignments.
• Attends required training and adheres to Cantata’s policies and procedures.

Requirements

• High School graduate or equivalent.
• Prior office/receptionist experience helpful.
• Represents Cantata professionally to visitors, vendors, employees, and others.
• Knowledge of computer systems, preferably Microsoft Office, Outlook Calendar, and other office equipment.
• Professional appearance and attitude.
• Ability to work independently with little or no supervision.
• Effective verbal and written communication skills with a diverse group of people.
• Ability and willingness to work harmoniously within a team environment.
• Ability to deal tactfully with personnel, residents, family members, visitors, government agencies, and the public.
• Proficiency in reading, writing, speaking, and understanding English.
• Aptitude for detail work.
• Ability to relate to and work with ill, disabled, elderly, emotionally upset, and sometimes hostile individuals within the facility.

Contact With Others

Extensive daily contact with residents/clients, personnel at all levels within the company, and resident’s family members and community contacts.

Physical Requirements/Working Conditions

• Must meet general health requirements.
• Intermittent physical activity including bending, reaching, and prolonged sitting.
• Work in office areas, sitting at a computer monitor.
• Subject to frequent interruptions, ability to multi-task.
• Walking, climbing stairs, using elevators as needed.

Exposure Classification

• Category II (no routine contact with blood, body fluids, or tissues).
• No exposure to chemicals used in nursing departments.