Concierge PT

Sunrise Senior Living Mgmt Inc; Buffalo Grove (IL); Sur place; USD 21 000 - 26 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, Vision, Life, and Dis

Retirement Savings Plans

Employee Assistance Program / Discount

Paid time off (PTO), sick time, and}{"

Résumé du poste

Sunrise Senior Living in Buffalo Grove is seeking a Front Desk Concierge to warmly welcome residents, families and visitors, and to create a safe, organized front-office experience that reflects Sunrise’s hospitality standards.

You will greet guests, manage calls and messages, assist with move-in preparations and marketing materials, support the Sales team, and help with administrative tasks while maintaining professional confidentiality.

Qualifications

• High School Diploma or GED required.
• Excellent customer service and communication skills.
• Organized with strong time management and follow-through.
• Able to multitask in a fast-paced environment.
• Proficient in Microsoft Office and basic computer systems.
• Maintain professionalism and confidentiality.

Responsabilités

• Greet visitors, residents, and families warmly and professionally.
• Answer and route calls; take accurate messages.
• Provide community overviews and support Sales with inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment efforts and data entry.
• Manage appointments, mail, and resident rosters.
• Monitor safety protocols, visitor sign-in, and emergencies.
• Process meal tickets and assist with basic office tasks.

Connaissances

Customer service

Communication

Organizational skills

Time management

Multitasking

Microsoft Office

Confidentiality

Formation

High School Diploma or GED

Outils

Microsoft Office

Front desk software

Description du poste

Why Join Sunrise Senior Living

At Sunrise Senior Living, we believe meaningful work starts with purpose. Our team members are passionate about making a positive difference in the lives of residents every day. As a Concierge, you create the first impression of Sunrise—welcoming residents, families, and visitors while ensuring a warm, safe, and organized community experience.

What You’ll Do:

• Greet visitors, residents, and prospective families with professionalism and warmth
• Answer and route calls promptly, taking accurate messages
• Provide community overviews and support the Sales team with inquiries
• Assist with move-in preparations and marketing materials
• Maintain a welcoming front desk and Bistro area
• Support recruitment efforts and administrative data entry
• Manage appointments, mail distribution, and resident rosters
• Monitor safety protocols, visitor sign-in, and emergency procedures
• Process meal tickets and assist with basic office tasks

You serve as the face of the community—ensuring every interaction reflects Sunrise’s hospitality and service standards.

What We’re Looking For:

• High School Diploma/GED
• Strong customer service and communication skills
• Organized with excellent time management and follow-through
• Comfortable multitasking in a fast-paced environment
• Proficiency in Microsoft Office and basic computer systems
• Ability to maintain professionalism and confidentiality

Front Desk Concierge – Lead Hospitality with Purpose Front Desk Concierge | Senior Living Administration Pay Range: 15.40 - 18.95 Ready to take the next step and make a bigger impact than you ever imagined?

Benefits

• Medical, Dental, Vision, Life, and Disability Plans
• Retirement Savings Plans
• Employee Assistant Program / Discount Program
• Paid time off (PTO), sick time, and holiday pay
• myFlexPay offered to get paid within hours of a shift
• Tuition Reimbursement

In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements.

Equal Opportunity Employer Sunrise Senior Living is an equal opportunity employer and is committed to diversity and inclusion in the workplace.

At Sunrise Senior Living, we are united by a mission to champion quality of life for all seniors, and we believe we shine brightest when we support one another and those we serve.

Explore opportunities at Sunrise and take the first step toward a fulfilling career where your work makes a meaningful difference.