CONCIERGE-PRN

Morningside Ministries; Boerne, San Antonio (TX, TX); On-site; USD 25,000 - 38,000; Full time

Job summary

Morningside Ministries is seeking a friendly Concierge to support residents, families and staff. You will answer calls, coordinate transport, handle clerical tasks and help maintain a welcoming, organized environment.

Candidates should have a high school diploma or GED, experience with office equipment, and strong communication skills. This role emphasizes people first, compassionate action, and respectful communication.

Qualifications

• High School Diploma or GED required.
• Experience with office equipment preferred.
• Ability to communicate effectively in written and spoken form.

Responsibilities

• Answer the telephone and direct calls to the appropriate staff members.
• Coordinate transportation for Residents and schedule drivers accordingly.
• Coordinate outside transportation for Residents with ambulance and care appointment services.
• Create daily transportation schedule for Drivers to meet resident needs.
• Greet family members and guests; maintain sign in/out logs.
• Provide clerical support across departments (data entry, filing, mailings, typing).
• Assist residents with maintenance orders and respond to emergency calls.

Skills

Customer service

Communication skills

MS Office

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Be a part of our team and make a difference in our residents’ lives and your life, too. We do more than offer jobs, we offer careers and a great place to work. We are seeking a positive, compassionate, customer service-focused team member for the Concierge position. We are excited to have you meet our team where we believe in our core anchors of people first, compassionate action, and respectful communication; able to work in a team environment always, now, and everywhere.

Job Summary:

The Concierge promotes a professional and friendly organizational image. Acts as a liaison between the residents, their families and employees. Provides clerical and secretarial support.

Responsibilities:

• Answers the telephone and directs calls to the appropriate staff members.
• Coordinate transportation for Residents; scheduling drivers accordingly
• Coordinate outside transportation for Residents with other sources such as ambulance services and care appointment services.
• Create daily transportation schedule for Drivers to accommodate resident need.
• Greets family members and guests.
• Maintains the visitor and resident sign in/out logs.
• Provides clerical support to the various departments, i.e. data entry, filing, mailings, typing, menus
• Assist residents with the completion of maintenance orders.
• Respond to emergency calls from residents.

OTHER DUTIES

• Schedule use of meeting rooms.
• Distribute facility mail.
• Maintain and update resident logs and facility phone lists.
• Other duties as assigned.

Qualifications:

• Education: High School Diploma or GED.
• Training and Experience: Experience with office equipment preferred.
• Certifications and Licenses: None
• Job Knowledge: Able to use computer, phone, copier, and fax machines. Proficient in Microsoft Office software. Ability to communicate effectively in written format and oral presentations.

Morningside Ministries Immunization Policy: All employees will be required to receive or show proof of receipt of an approved COVID-19 vaccine as a condition of employment, except where a legally authorized religious or medical (not personal preference) or otherwise legally protected exemption is established. Reasonable accommodations such as Personal Protective Equipment (PPE) like face masks, face shields and other protective equipment or safety measures may be identified as reasonable accommodations enabling the performance of essential job functions.

Morningside Ministries is an Equal Opportunity Employer

Morningside Ministries Core Anchors are People First…Always; Compassionate Action…Now; and Respectful Communication…Everywhere

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.