Concierge - Part Time - Plainfield, IL

American House Senior Living Communities; Plainfield (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

American House Senior Living Communities seeks a Concierge to manage building integrity during weekends and scheduled shifts. This role includes ensuring top-notch customer service, addressing resident concerns, and overseeing activities. Ideal candidates should possess strong problem-solving skills and experience in customer service-oriented roles.

Qualifications

• Experience in customer service environments.
• Ability to handle emergency situations calmly and effectively.

Responsibilities

• Ensure high-quality customer service for residents.
• Address resident concerns and emergency situations.
• Oversee weekend activities and report maintenance issues.

Skills

Customer Service

Emergency Response

Problem Solving

Job description

Every other weekend 8a-5p 2-3 evenings a week 4p-8p

Concierge Position Summary

Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, the overall management/integrity of the building during weekends and as scheduled.

Shift: Evenings/Weekends

Primary Responsibilities for Concierge:

• Ensure the highest quality of customer service is available for our residents
• Respond and address to any resident concerns which arise during shift
• Responsible for carrying out any emergency procedures required during shift
• Responsible for running or overseeing weekend activities
• Notifies Executive Director of emergency situations
• Notes areas or articles in need of repair and reports to Assistant Director
• Other duties as assigned by Executive Director