Concierge - Part Time Evenings & Weekends

Maplewood Senior Living; Chardon, Northern (OH, KY); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive wages

Flexible shifts

Growth opportunities

Bonus & incentive programs

Benefits package

Job summary

Maplewood Senior Living in Chardon, OH is seeking a friendly Concierge for a part-time role in our Administrative/Customer Service department. You will be the first point of contact for residents, families, and visitors, handling calls, greeting guests, and coordinating routine front desk duties.

The ideal candidate provides excellent customer service, has a High School Diploma, and is able to work flexible hours including holidays.

Qualifications

• High School Diploma required.
• Strong interpersonal skills and ability to relate to diverse people.
• Word processing and clerical skills are required.
• Must be able to work flexible hours and holidays.

Responsibilities

• Provide a positive first impression to all visitors and callers.
• Screen and route telephone calls in a courteous and professional manner.
• Greet visitors, sign in guests, and notify residents of visitors as needed.
• Handle mail, stock supplies, and maintain front desk records.
• Support managers with clerical tasks and maintain emergency contact logs.

Skills

Interpersonal skills

Word processing

Clerical skills

Flexible hours

Initiative

Education

High School Diploma

Tools

Microsoft Word

Office suite

Job description

Job Category: Administration/Customer Services

Requisition Number: CONCI014004

• Posted : August 26, 2026
• Part-Time

Locations

Showing 1 location

Chardon, OH 44024, USA

Description

Job Title: Concierge
Location: Chardon, OH
Employment Type: Part Time
Department: Administrative/Customer Service

About Us:
Want to know what makes our employees eager about going to work every day? The people we serve. Being a part of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors and be a part of something bigger than themselves. It’s not just a job. It’s an extraordinary life.

Maplewood Senior Living is a state-of-the-art, forward-thinking senior living provider. We offer a home-like, luxury environment for our residents, allowing them to live “the good life” in a safe environment. As an associate of Maplewood Senior Living, you will have the ability to make a profound difference in the lives of seniors each and every day. As we continue to grow, we are seeking Receptionists to become part of our family. We invite you to take your first step toward a rewarding career with us!

Position Summary:

The Concierge serves as an ambassador to the community and supports managers in meeting their responsibilities for overall administration of the community.

Key Responsibilities:

• Provides positive first impression to all who enter the community
• Answers and screens all incoming telephone calls in a courteous and professional manner, Routes calls and takes messages, as appropriate
• Greets all visitors in a friendly, courteous and professional manner. Screens and requires visitors to “sign in” at reception desk. Notifies residents of visitors, Instructs resident’s visitor according to resident’s instructions.
• Receives and processes mail for community staff. Accepts all outgoing mail/packages.
• Types, copies, orders, and maintains inventory of office supplies, and performs other clerical duties.
• Maintains and updates log of all emergency phone numbers. Keeps log at front desk.
• Maintains and updates emergency contact information on each resident. Keeps information at front desk.
• Assists managers with various clerical responsibilities.
• Pages staff wearing beepers as necessary.
• Takes RSVPs for special functions as necessary.
• Oversees sign-up for scheduled transportation.
• Hands out maintenance requests forms and pass on to maintenance.
• Performs other duties as necessary.

Education/Experience/Licensure/Certification:

• High School Diploma required
• Must possess a high degree of interpersonal relations skills and capability of relating to a variety of people and personalities. Considerable initiative and judgment is also required.
• Must have word processing and clerical skills.
• Must be able to work flexible hours and participate in holiday activities.

Why You'll Love working for Us:

• Competitive wages
• Flexible shifts
• Growth opportunities
• Bonus & incentive programs
• Competitive Benefits Package: including medical, dental, vision, 401K match, company paid time-off, life insurance policy, insurance deductibles and voluntary Aflac insurance for our full-time employees

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.