Concierge Part Time

Maplewood Senior Living; Mayflower (AR); On-site; USD 20,664 - 30,307; Part time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K match

Paid time off

Life insurance

Aflac insurance for full-time

Job summary

Maplewood Senior Living is seeking a part-time Concierge in West Yarmouth, MA. The role supports administration and serves as the community ambassador, ensuring a welcoming atmosphere for residents and visitors.

The Concierge screens calls, greets visitors, handles mail, maintains logs, and assists with clerical tasks while upholding Maplewood Community philosophy. Requires a high school diploma and strong interpersonal abilities.

Qualifications

• High School Diploma required and strong people skills.
• Ability to relate to a variety of people and personalities.
• Proficiency with word processing and clerical tasks.
• Willingness to work flexible hours including holidays.

Responsibilities

• Provides a positive first impression to all in the community.
• Answer and screen calls; route messages and assist visitors.
• Maintain front desk operations, mail, and inventory of supplies.
• Update emergency contact information and resident logs.
• Assist managers with clerical duties and transportation sign-ups.
• Perform other duties as assigned.

Skills

Interpersonal skills

Word processing

Clerical skills

Flexibility

Education

High School Diploma

Job description

Job Title

Concierge

Location

West Yarmouth, MA, 579 Buck Island Rd, West Yarmouth, MA 02673, USA

Employment Type

Part Time

About Us

Want to know what makes our employees eager about going to work every day? The people we serve. Being a part of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors and be a part of something bigger than themselves. It’s not just a job. It’s an extraordinary life.

Position Summary

The Concierge serves as an ambassador to the community and supports the Administrator in meeting his/her responsibility for overall administration of the community. All responsibilities will be conducted in a manner that is consistent with the Maplewood Community philosophy.

Key Responsibilities

• Provides positive first impression to all who enter the community
• Answers and screens all incoming telephone calls in a courteous and professional manner, routes calls and takes messages, as appropriate
• Greets all visitors in a friendly, courteous and professional manner. Screens and requires visitors to “sign in” at reception desk. Notifies residents of visitors, instructs resident’s visitor according to resident’s instructions.
• Receives and processes mail for community staff. Accepts all outgoing mail/packages.
• Types, copies, orders, and maintains inventory of office supplies, and performs other clerical duties.
• Maintains and updates log of all emergency phone numbers. Keeps log at front desk.
• Maintains and updates emergency contact information on each resident. Keeps information at front desk.
• Assists managers with various clerical responsibilities.
• Pages staff wearing beepers as necessary.
• Takes RSVPs for special functions as necessary.
• Oversees sign-up for scheduled transportation.
• Hands out maintenance request forms and passes them on to maintenance.
• Performs other duties as necessary.

Compliance & Safety

• Understands the safety practices and procedures.

Communication

• Communicates effectively with supervisor and other staff
• Advise supervisor and appropriate manager in any changes in physical and mental health of resident immediately.

Education / Experience / Licensure / Certification

• High School Diploma required
• Must possess a high degree of interpersonal relations skills and capability of relating to a variety of people and personalities. Considerable initiative and judgment is also required.
• Must have word processing and clerical skills.
• Must be able to work flexible hours and participate in holiday activities.

Physical Requirements

• Physically able to bend and reach.
• Physically able to sit for extended periods of time
• Required to work weekends and holidays as assigned
• May be required to work on shifts other than the one for which hired
• May be required to work extended hours up to 16 hours per day
• Subject to exposure to infectious waste, diseases, conditions, etc. including HIV, AIDS and Hepatitis B & C viruses
• Could be subject to hostile and emotionally upset residents due to mental status
• Background, criminal and drug test required
• Could be asked to submit to random drug test during employment

Why You'll Love Working for Us

• Competitive wages
• Flexible shifts
• Growth opportunities
• Bonus & incentive programs
• Competitive Benefits Package: including medical, dental, vision, 401K match, company paid time-off, life insurance policy, insurance deductibles and voluntary Aflac insurance for our full-time employees.

Equal Opportunity Employer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.